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Client Service Associate

4 months ago

Melbourne, Australia Computershare Limited Full time

Client Service Associate

**Location**: Abbotsford

This is a hybrid position based in Abbotsford. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

**We give you a world of potential**

We have an exciting opportunity for a Client Service Associate to join us based in our Yarra Falls office. Working in our Plan Managers division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager Clients and their individual employee share plan holders.

**Why is this role exciting? Well, there are a few things that make this role stand out**:

- You will work with some of our biggest ASX listed clients
- You will join a great supportive team, who will support you along the way
- You will join us in an exciting time of growth as we move our clients onto a new platform

**A role you will love**

Working with a supportive Team Leader and an experienced team, this role will be a great way to learn more about the financial services industry, as well as give you the ability to gain exposure to great opportunities for career growth and development.

Reporting to a Team Leader, the Client Services Associate is a role responsible for the day-to-day delivery of high-quality operational and administrational services to clients and the respective client's employee plan participants.

You will work closely with your team and internal stakeholders to ensure all activity and allocated work is actioned to meet expectations.

**Some other key responsibilities**:

- Generation and provision of Employee Share Plan and Regulatory reports to clients
- Writing and maintaining of internal system documentation and procedures
- Data entry of employee information held in internal systems and databases
- Preparation of share transfers, vesting's, allocation's, and purchases

**What will you bring to the role?**

We are looking for someone who is a great communicator, able to balance conflicting priorities and someone who is technology savvy.

**Other key skills required for the role include**:

- Ability to manage changing priorities and strong time management skills
- A high level of attention to detail
- Ability to work both independently and within a team
- High level of initiative, flexibility and has problem solving skills
- Strong PC skills with a high level of familiarity with MS Office products - specifically MS Excel
- Possess and display a positive, enthusiastic attitude & strong work ethic
- Knowledge of Employee Share Plans and the financial services will be highly regarded

**Rewards designed for you**

**Flexible work** to help you find the best balance between work and lifestyle.

**Health and wellbeing** rewards that can be tailored to support you and your family.

**Invest in our business** by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

**Extra rewards** ranging from recognition awards and team get togethers to helping you invest in your future.

**About Us**

**A company to be proud of**

We're a global leader in financial administration with over 12,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

**A diverse and inclusive place to work**

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

**About the Team**

We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.

Job ID 300000889157872