Assistant Manager
4 weeks ago
**Do you have a background in the Plumbing segment and/or within Contractor Management?**:
- ** Do you have exceptional communication and follow up skills?**:
- ** Want to play a lead role in driving the growth of the Rinnai After Sales Service and Installation function?**
Welcome to Rinnai Australia. A market leader in hot water, heating, cooling and renewable energy appliances across both commercial and domestic markets. Our people are at the heart of everything we do, and we attribute our success and growth over the last 50 years to the contribution of our employees. In joining the Rinnai team, you will be supported at every turn.
**_ Key accountabilities include:_**
- Prospect, evaluate and engage Subcontractors around NSW with the aim of engaging them to become warranty service agents for the complete range of Rinnai products
- Liaising with Warranty Agents/Subcontractors to rectify potential after sales service and installation issues
- Ensuring all compliance standards relating to after sales service and installation are met
- Maintaining and assisting to further develop WHS standards and procedures for all Warranty Agents/Subcontractors
- Providing quotations on commercial hot water systems for Programmed Maintenance contracts and additional repair works where required
- Conduct Quality and Safety audits on Warranty Agents/Subcontractors
- Assisting in the development and implementation of business development initiatives to grow the NSW after Sales Service and Installation function
- Liaising regularly with site supervisors to manage the coordination of installations
- Regular travel to regional areas
- Outstanding customer service with a strong focus on follow up
- Sound time management and highly organised
- Commercial and business acumen
- Effective relationship building
- Excellent verbal and written communication
- High attention to detail and strong problem solving skills
**Rinnai Australia** will support your efforts to achieve excellence and will reward you accordingly. A competitive remuneration package is offered along with excellent employee benefits. This includes access to our health and wellbeing programs, extensive discounts on our entire product range and much more. You will be provided with tools of the trade, including a fully maintained company vehicle. Career development opportunities via our succession planning pathways are also possible.
If you are looking for that next role that will provide you the opportunity to step up and to advance your career, then we'd love to hear from you.
Applications Close: 07 Jul 2023
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