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Quality and Safety Associate

1 month ago

South Brisbane, Australia Mater Group Full time

**Job no**: 498016

**Work type**: Fixed Term

**Location**: South Brisbane

**Categories**: All other

**About the role**

Mater Mother’s Babies and Women’s Health (MBWH) is currently looking for a **Quality and Safety Associate** to undertake a fixed term position at 76 hours per fortnight at our South Brisbane campus for a period of 8 months

This position reports to the MMH Quality and Safety Manager and as part of the team provides support to the clinical department managers in the analysis of quality and safety issues identified. Please note, while a full-time commitment is preferred negotiation of hours can be considered for the right applicant.

Mater has been providing compassionate Health Care services for more than 100 years. Through our extensive network of hospitals, health centres and related businesses, a nationally accredited education provider and a world-class research institute, we are working together to meet the needs of the community and improve health and wellbeing.

**What you'll be doing**

Key responsibilities will include:

- Review of clinical incidents
- Management and review of complaints and compliments
- Assist the implementation of innovation and systems improvement that eliminate/reduce patient harm
- Assist with the collection and analysis of patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system
- Support the Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations
- Monitor literature and professional organizations for new or revised best practice related to quality and safety
- Continuously evaluate and improve the hospital’s quality and safety program and provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required.

**About you**

You will also have at least 3 years frontline clinical experience and intermediate/advanced Microsoft Office skills. The successful applicant will also have:

- Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
- Ability to provide empathetic communication in difficult situations
- Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including an understanding of care processes provided in the hospital
- Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities

**Why join us?**

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE
- Increase your take-home pay via Salary Packaging by allocating applicable living expenses directly from your pre-taxable income
- Access to package meal and entertainment expenses via Salary Packaging
- Access to leading education and professional development through Mater Education
- Flexible working arrangements, including work from home options where suitable
- Access to our Employee Assistance Program and on-site pastoral care team
- Discounts to local and national businesses/venues for dining, retail, travel & accommodation, other
- Access to on-site, discounted parking
- Discounts at various on-campus cafés and coffee venues

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.

**Advertised**: 28 Mar 2023 E. Australia Standard Time
**Applications close**: 04 Apr 2023 E. Australia Standard Time

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