Application Specialist

2 weeks ago

Brisbane, Australia Queensland Health Full time

The role
The Application Specialist will provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework

**In addition to this, you will be responsible for**:
Are you right for this role?
To be successful in this role you will have demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management. Inluding the below:

- Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT / Clinical Business environment (SFIA: SLMO Level 4)
- Well developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions (NHS: Effective and strategic influencing)

Previous experience working with one of the below systems is preferred:

- ieMR - Pathology
- ieMR - Radiology
- ieMR - ESM (scheduling management)
- ieMR - CORE

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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