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Waiter

4 months ago

Surfers Paradise, Australia AccorHotels Full time

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

We are seeking a passionate and driven individuals who are hungry for career progression and want to take on the role of **Waiter - Food & Beverage Attendant.**
- We are hiring for multiple postions across regional Australian locations outside of Sydney, Melbourne, and Brisbane._

**As our next Waiter - Food & Beverage Attendant, you will**:

- Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
- Ensure smooth and efficient food and beverage service within section as allocated by your manager, anticipating guest needs before being asked.
- Demonstrate the ability to upsell specials or items as directed by the Head of Department.
- Maintain and clean all equipment and stock, which is used to facilitate the service of food and beverage items to guests.
- Ensure strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
- Strong product knowledge of all wine styles on the outlet wine list.
- Familiar with the cost of all food and beverage items sold.
- Process all charges associated with the service of food and beverage on the cashiering system and report any discrepancies to the Head of Department.
- Perform all opening and closing duties in the outlet as requested.
- Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
- Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

**What we are looking for**:

- Previous experience in a similar position is advantageous however not essential
- Passion and enthusiasm for work in the hospitality and food industry
- A valid RSA
- Exceptional organisation and communicative skills
- Australian working rights with the ability to work across a varied roster including mornings, evenings, weekends and public holidays
- Base Hourly Rate: $22.77_

**Why work for Accor?**

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.