Researchers (Multiple Roles of Varying Seniority)

2 weeks ago


Adelaide CBD, Australia Global Centre for Modern Ageing Full time

This is an exciting opportunity to join a young, dynamic, organisation operating globally and headquartered in Adelaide, Australia, the Global Centre for Modern Ageing (GCMA). The GCMA operates a successful, leading-edge consultancy practice and is developing a product development capability and offering to service the changing needs and wants of older adults.

Ageing is a global megatrend with the population aged 65 and over growing faster than all other age groups. By 2030, 1 in 6 people in the world will be aged 60 years or over, up from 1 in 11 in 2019 (9%). People over 60 are projected to represent 22% of the global population by 2050 and in Australia, almost 1 in 5 people will be over 65 years of age by 2030, increasing to almost 1 in 4 by 2050. This demographic shift is unprecedented and presents an enormous opportunity for all.

The GCMA is a leading specialist in ageing and co-design. Operating in a dynamic environment, we are experiencing strong growth locally and internationally. We are offering talented researchers the opportunity to grow professionally and build their careers while working with some of the world’s most innovative enterprises and scale-ups. We are seeking team players who specialise in co-design and human-centred design processes to work with our clients and team to develop, test and validate products, services and business models that address the needs of older people. Technology-enabled solutions are an important focus.

Headquartered in Adelaide, the GCMA operates a purpose-built LifeLab® - a leading, real-time living laboratory that allows clients to develop, test and validate products and services.

We are internationally accredited and are known for our expertise in authentic co-design and end-user experience research with older adults. Bringing innovative evidence-based insights to the Ageing Well industry, our clients include market-leading global technology platform providers, governments, product developers, retirement villages and aged care organisations.

**Why join the Global Centre for Modern Ageing?**

You will work with a diverse and talented team of researchers in a purpose-built lab, and enjoy a vibrant company culture that is inclusive, supportive and encourages lifelong learning.

As a purpose-driven business, the benefits of working with us are:

- People are at the centre of everything we do.
- Every person’s contribution is critical and valued.
- Direct access to work alongside and learn from experts in the field.
- Interesting projects that positively impact older people’s lives.
- Hybrid working environment, including working from home.
- Two work locations, Tonsley Innovation District and Adelaide, CBD
- Local/national/international projects, providing the opportunity for national and international travel.
- Opportunities for career advancement.

**Key responsibilities include**:

- Delivering high-quality social and market research which can be utilised in our client’s product and service development processes.
- Defining and conducting living lab research (exploratory, generative, and evaluative) including research planning, participant recruitment and management, ethics processes, data collection, analysis, and compiling compelling, high-quality reports and presentations.
- Facilitating ideation sessions and workshops to inspire innovation or existing product initiatives.
- Conducting research using human-centred design (HCD) processes.
- Translate social and market research into actionable and relevant insights and opportunities for clients’ projects.
- Completing client reports and discussion papers.

This role requires a Graduate degree in relevant disciplines such as ageing, social, health or behavioural science, anthropology, psychology, social psychology, and human-computer interaction (HCI). Post-graduate degree in a relevant field and or a second language is desirable. This role could involve international/national/local in-field work.

We are seeking to appoint team players who can demonstrate their depth and breadth of experience in alignment with the desired experience outlined below.
- Experience within a commercial consultancy environment.
- Experience in client relationship/stakeholder management.
- Project management skills.
- High level of knowledge and experience in social and market research, especially consumer behaviour in a consultancy environment.
- High level of knowledge and experience in HCD methodology.
- Experience working with various stakeholders to understand their goals, create personas and scenarios to inform product/service prototype development.
- Experience working in, or with, different sectors (private, public and/or academic), across a range of product and service development (from physical products and digital solutions to services).
- Experience in designing presentations and facilitating workshops with diverse groups of stakeholders.

Desirable
- Government relationships.
- Experience with C-Suite n


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