Health Practice Manager
2 months ago
**Description**
Position: Practice Manager
- Australian Audiology is a fast growing chain of Hearing and Ear Health Clinics across regional Queensland and Northern NSW region. We are looking to recruit an experienced Health Practice Manager to supervise the clinics’ daily operations, support the senior management and help grow the organisation in new locations.
**Overview of the role**
The Practice Manager will be required to work closely with multiple audiologists, clients and vendors, manage daily operations of our existing clinics in addition including coordinating marketing, financial, recruitment and administrative activities of the organisation.
**Job profile**
- Weekly visits to each of ourhearing and ear health clinics at Runaway Bay, Victoria Point, Tweedheads, Logan Holmes, and head office to oversee the operations of each clinic and staff.
- Possess in depth and updated knowledge of various Hearing Services Programs (HSP) offered by the federal government to mentor and supervise the admin for online lodgement of the claims accurately.
- Monitoring and ensuring the documentary evidence required by the HSP are systematically stored in our servers to work and manage a paperless office environment.
- Review the outcomes or fitting plans outlined by the Audiologist to the patients on a daily basis.
- Coordinate collection of relevant documents with the store supervisor/admin assistant (depending in the store’s business activities and size) regarding submission of all claims with multiple insurance and health funds, troubleshoot any issues and objections related to the claims, etc. in a timely manner.
- Prepare, monitor, and manage the budgetary outlay for each clinic including preparing revenue projections, estimated expenses and cash flow to ensure each clinic operates smoothly.
- Collecting information from the store supervisor/staff for placing orders and returns of hearing aids, maintaining inventory, ensuring timely shipping of new and returned hearing aids, spare parts and other consumables to ensure adequate inventory levels are maintained at all times.
- Liaising with the vendors for placing new orders, conducting price negotiations, issues related to quality and returned merchandise as well as receiving the corresponding credit notes within the defined TAT.
- Supervise, recruit, appraise and mentor office staffs for improving their job performance by devising and implementing new rules and policies. Coordinate management of physical facilities and ensuring the installed equipment are maintained and serviced to the required standards
- Coordinate marketing and joint promotional activities with the vendors, development of information/presentation collaterals and external consultants to ensure all marketing activities adhere to brand standards and budgets
**Selection Criteria**
Software knowledge and IT skills - The selected applicants will have strong hands on understanding and advanced knowledge of Microsoft Office, Fitting Wizard and QuickBooks. Any knowledge of creative software like PhotoShop, Adobe Illustrator, etc. will be an added advantage to develop marketing and display collaterals
**Job type and Location**: Full-time position in Runway Bay with weekly visits to the clinics in Tweed Heads, Victoria Point, Logan Holmes, Mount Ommney and any future clinics.
**Gross annual salary**: 75,000 (excluding Super Annuation)
**Contact person**: Probal Pal
*Applications will be reviewed as they are received and whilst we appreciate the effort of all applicants, only those successful in gaining an interview will be contacted.
**Salary**: $75,000.00 per year
Schedule:
- 8 hour shift
**Experience**:
- Medical practice management: 5 years (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 06/12/2023
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