Trainee Strata Manager

Work in a team where you are part of the tribe with great support.
- Dedicated relief team - can take leave and have your portfolio taken care off.
- Amazing perks - have your birthday off and many more.

**Who we’re looking for**

We are on the lookout for a customer focused
**Trainee Strata Manager** to join our
**ACE Consulting office Braeside, Southeast Melbourne. This is a full-time permanent position. **This role is integral to our core business of delivering professional strata management services to our clients. At PICA Group we pride ourselves on being the best in the industry, and we also know how important it is to have some fun along the way. Some of this team’s magic can be found in its friendly and supportive culture.

**What you’ll be doing**
- Maintain a property portfolio with the support of senior OC Managers, build relationships, and be a trusted advisor in all thing’s strata.
- Facilitate and attend AGM and other meetings and provide advice as required.
- Maintain governance of the Owners Corporation in line with the Owners Corporation Act.
- Interpret legislation and assist in the enforcement of by-laws.
- Maintain insurance and coordinate repairs and maintenance and building compliance requirements.
- Effectively complete tasks within the strata operations workflow.
- Utilise systems and databases to create and/or manage documentation.
- Access to an assistant to help with administrative duties.
- Oversee preparation of budgets, agendas, and minutes with support from other departments.

***

**About you**
- Ideally you have at least 2 years’ experience in the strata industry or similar customer service experience in other industries.
- Hold Certificate IV/completed A100 or willing to obtain.
- You’re skilled in portfolio and/or account management.
- You love building relationships and anticipating the needs of your clients.
- You look at problems or conflicts as opportunities and can find common ground to get cooperation. You have experience in negotiation and conflict management.
- You’re skilled at interpreting and communicating the essence of legislation, financial, and procedural requirements. You have strong written and verbal skills.
- You have a strong knowledge of financial reports and budgets.
- You make effective use of multiple technical systems and software (including Outlook, Excel, Word, CRM, and document management systems).

**Life at PICA Group**

We asked our people what made working at PICA special, and they highlighted that we offer a sense of
**Belonging**, we have
**Flexible** ways of working, we’re
**Making a Difference** every day, your career journey provides
**Challenge** and
**Growth**, and you’ll enjoy our PICA
**Perks**.

**About Us**

**How to apply**

**At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.**

**We look forward to hearing from you**

For up-to-date information about PICA Group, visit us:
**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.