Parts Interpreter
3 months ago
About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
JOB SUMMARY:
The Parts Interpreter role is a technical support position which assists customers in identifying spare parts and processing parts sales. The role requires a mechanically minded individual with a strong focus on customer satisfaction and complaint resolution.
The Parts Interpreter is responsible for accurate and timely communication with service technicians and workshop staff and supports the Business Development Managers and Sales staff where necessary to ensure strong customer relationship support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Ensure all enquiries are dealt with in a timely and professional manner
- Process customers quotations and orders, ensuring accuracy
- Follow up all customer enquiries on supply lead times, shipment methods and backorders
- Coordinate deliveries and supply from multiple supply locations to deliver in full where possible
- Proactively keep customers informed of any changes to their order and routinely follow up backorders
- Following up quotations with customers to further promote sales
- Ensure freight charges (local and international) are accurate to ensure recovery/margin
- Provide Proof of Deliveries and escalate freight delays to management as required
- Raise credit return forms as per JLG policy with required detail/information
- Process cash sale/walk in customers orders in line with company policies
- Escalate issues with manuals/OLE to technical services as needed
- Performing other general duties as required (including store duties and training as necessary)
-
Parts Interpreter
2 weeks ago
Regents Park, Australia JLG Industries Inc Australia Branch Full timeAbout JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...
-
Spare Parts Interpreter
2 weeks ago
Regents Park, Australia JLG Industries Full time**About JLG** JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives. **About the role**: - Must be mechanically minded - Provide a high level of support to customers - Identify spare...
-
Parts Interpreter
5 days ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full time{"h1": "Parts Interpreter Job Opportunity", "p": "We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will be responsible for providing exceptional customer service, answering enquiries via phone, email, and in person, and ordering parts for the workshop and...
-
Parts Interpreter
3 days ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full time{"h1": "Parts Interpreter Job Opportunity", "p": "We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will be responsible for providing exceptional customer service, answering enquiries via phone, email, and in person, and ordering parts for the workshop and...
-
Parts Interpreter
1 week ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full time{"h1": "Parts Interpreter Job Opportunity", "p": "We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will be responsible for providing exceptional customer service, answering enquiries via phone, email, and in person, and ordering parts for the workshop and customers.If...
-
Parts Interpreter
2 weeks ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full timeJob Title: Parts InterpreterJob Summary:We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will play a crucial role in ensuring the smooth operation of our automotive parts inventory.Key Responsibilities:Customer Service: Provide exceptional customer service by...
-
Parts Interpreter
2 weeks ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full timeJob Title: Parts InterpreterJob Summary:We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will play a crucial role in ensuring the smooth operation of our automotive parts inventory.Key Responsibilities:Customer Service: Provide exceptional customer service by...
-
Parts Interpreter
2 months ago
Erskine Park, Australia Liebherr-Australia Pty. Ltd. Full timeAbout the RoleDue to continued growth, we have an exciting new opportunity for a Parts Interpreter to join our market leading Mobile Crane Division based at our Erskine Park Branch. As the Parts Interpreter you will work as part of a small and supportive team ordering and interpreting of spare parts and provision of accurate and timely product information to...
-
Parts Interpreter
17 hours ago
Erskine Park, Australia Liebherr-Australia Pty. Ltd. Full timeAbout the RoleDue to continued growth, we have an exciting new opportunity for a Parts Interpreter to join our market leading Mobile Crane Division based at our Erskine Park Branch. As the Parts Interpreter you will work as part of a small and supportive team ordering and interpreting of spare parts and provision of accurate and timely product information to...
-
Parts Interpreter
2 weeks ago
Arndell Park, New South Wales, Australia Norwest Recruitment Full timeJob Title: Parts InterpreterCompany: Norwest RecruitmentJob Type: Full-timeLocation: Arndell ParkJob Description:We are seeking a highly motivated and detail-oriented Parts Interpreter to join our team at Norwest Recruitment. As a Parts Interpreter, you will play a crucial role in ensuring the smooth operation of our automotive parts inventory.Key...
-
Parts Interpreter
1 month ago
Arndell Park, Australia Norwest Recruitment Full timeJob Description • $60,000 + Superannuation + Bonuses • Full Time – With Paid Overtime • Arndell Park - Plenty of Parking • Ongoing Training, Support and Career Development Start a career working for a leading business in the Automotive Industry as a Parts Interpreter! If you can bring your can-do-attitude they will...
-
Parts Interpreter
4 months ago
Deer Park, Australia Power House Recruitment Full time**Deer Park, Victoria, Full Time, Parts Interpreter** One of Melbourne's largest privately-owned Dealership Groups are currently seeking an **_Parts Interpreter_** who strives to be a part of an industry leading team at their **_Deer Park location_**. This is a fantastic opportunity to further develop your career in this rewarding industry. Provide both...
-
Parts Interpreter
4 months ago
Arndell Park, Australia Norwest Recruitment Full time**$70,000 + Superannuation + Bonuses**: - **Full Time**: - **Plenty of Parking**: - **Ongoing Training, Support and Career Development** Come have a career working for a leading business in the Automotive Industry as a Parts Interpreter. They will train you up to be a gun and you also get to work with a kick-ass team and enjoy a positive work...
-
Parts Interpreter
20 hours ago
Erskine Park, New South Wales, Australia Liebherr-Australia Pty. Ltd. Full timeAbout the RoleWe are seeking a skilled Parts Interpreter to join our Mobile Crane Division at our Erskine Park Branch. As a key member of our team, you will be responsible for ordering and interpreting spare parts, as well as providing accurate and timely product information to our customers and internal departments.Key ResponsibilitiesProvide technical and...
-
Parts Interpreter
3 months ago
Wetherill Park, Australia Adaptalift Group Full timeMaterials Handling & Mobile Equipment - Full Time Permanent Position. Monday - Friday 8am to 4pm. - Wetherill Park Location **The Role**: **What will you be doing?** - Interpreting requests, identifying required parts and checking stock availability - Providing regular updates to internal and external customers - Ordering and receipting stock and arranging...
-
Parts Interpreter
3 months ago
Osborne Park, Australia Eagers Automotive Full timePermanent full time position | Northern suburbs - Osborne Park - Attractive salary + employee benefits - Career and development opportunities in a national company **Eagers Automotive (AHG) **is seeking a senior Parts Interpreter looking to take the next step into Management. Excellent opportunity to join our team at **Chrysler Jeep & Dodge **dealership...
-
Parts Interpreter
4 weeks ago
Osborne Park, Australia Autoleague Full timeAttractive Remuneration Package - Vibrant and Supportive Working Environment - Fantastic career development opportunities Osborne Park Kia & LDV is a diversified automotive retailing group with operations in the Perth Metropolitan area. With our assorted automotive brands, we cater for all customer requirements for small vehicles, performance vehicles,...
-
Parts Interpreter
2 weeks ago
Regency Park, South Australia Brooks Hire Full timeAbout Brooks HireBrooks Hire is a well-established, family-owned business with a strong reputation for providing exceptional service and support to its clients. With a fleet of over 5000 pieces of machinery and branches nationwide, we are one of the largest privately-owned companies in Australia.Our Commitment to ExcellenceWe are dedicated to maintaining our...
-
Parts Interpreter
2 months ago
Regency Park, Australia Brooks Hire Full timeJoin the Brooks Team! Brooks Hire, a well-respected, family-owned business, has been operating for 45 years. With branches nationwide and over 5000 pieces of machinery in our hire fleet, we are one of the largest privately-owned companies in Australia. Our commitment to client focus and maintaining our values sets us apart. We are currently seeking an...
-
Parts Interpreter
1 week ago
Erskine Park, New South Wales, Australia Tecside Group Full timeJob Title: Parts InterpreterWe are seeking a skilled Parts Interpreter to join our team at Tecside Group. As a key member of our operations team, you will be responsible for providing efficient and accurate parts advice, dispatch, and administrative services to our clients and customers.Key Responsibilities:Identify and provide the correct spare parts to...