V- Retail Sorter

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The process of selling items in store all starts with Retail Sorters. They play a key role in quality control, checking donated items and determining their suitability for sale. Nothing is sold without the Retail Sorter’s discerning eye for detail, their strong sense of order and good presentation, as well as their knowledge of designer brands and collectable items.

Key responsibilities
- Quality control:

- Organising:
Retail Sorters bring their strong sense of order and tidiness by ensuring items are ready for display. This may include steaming and hanging clothes, cleaning homewares, shoes and bags, packaging up craft, bedding and electrical items, and sorting jewellery, books and videos.
- Pricing:

- Team Work:
Work with the Retail Assistants in bringing the saleable items out to the shop floor and help customers with bringing donations to the sorting area. Bring along your ideas, suggestions and concerns to the regular team meetings and join in on celebrations and special occasions.
- Safety:
Qualifications and skills (desired/required)
- Experience in retail, sales and customer service preferred but not mandatory as volunteers are always supported with on the job training.
- Required to fully complete TSA mission volunteer induction, training and registration process.

Capabilities and personal attributes
- Manage self:
Shows personal motivation and commitment to completing work activities effectively.
- Act ethically and with integrity:
Is reliable and trustworthy and acts consistent with TSA vision, mission and values.
- Show respect:
Seeks input from others to better understand diverse perspectives and needs.
- Display resilience:
Remains open to new ideas and approaches.
- Work collaboratively:
Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.
- Innovate and continuously improve:
Shares ideas about ways to improve work tasks and solve problems; adopts improvements and innovations.

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Below is what is required for this role.
- As this role isn’t child-related or have access to financial or property assets or sensitive information, it does not require background checks.

Personal information collected will be handled per our privacy and confidentiality policies. The selection process will be fair ensuring the best person for the role and our team is selected.

Work Health and Safety (WHS) considerations

We take Work Health Safety and well-being seriously at The Salvation Army. We want to ensure volunteers are fully informed and aware of key safety considerations. For this role, key considerations include (but not limited to):

- Long periods of standing or walking in the sorting are and store means Retail Sorters will be required to wear comfortable and supportive shoes and take regular breaks.
- Receiving potentially heavy or inadequately packaged donations will require Retail Sorters to be fully briefed on correct manual handling procedures, including use of assistive and personal protective equipment.
- As this role occasionally interacts with vulnerable people and potentially stressed community members, training will be provided.
- This role requires up to date COVID vaccination

Other WHS considerations will be covered during the induction.

Development opportunities with this role

This role will give volunteers an opportunity to develop skills and build experience in retail practices, valuations of donations, sorting and stocking of shelves, as well as experience in working as a part of a team. Volunteers will receive on the job training and support, working alongside experienced retail professionals in a caring and supportive environment. As an extra bonus, volunteers have access to professional development training.
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _Additionally, certain volunteer roles may require a National Police Check._