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Hospitality Food

1 month ago

Perth, Australia VenuesLive Full time

**Hospitality Food & Beverage Coordinator - City View Cafe**:
**Optus Stadium is one of Australia’s premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World’s Most Beautiful Stadium (Prix Versailles 2019). Our team pride ourselves on delivering a ‘fans first’ approach and are dedicated to creating memorable experiences. From global music acts, and sporting spectacles, to outstanding dining offerings and unique tourism experiences, there is something for all who visit the stadium precinct to enjoy. At the heart of our business, is a high performing and passionate team committed to innovation, inclusivity, and quality. We take pride in being an equal opportunity employer and operate in a vibrant and collaborative environment.**

**Join our team and be part of an exciting journey in delivering excellence in entertainment at Optus Stadium.**

We currently have an opportunity for a professional, enthusiastic, motivated, and organised team player to lead our City View Café Team on a permanent basis.

Our City View Café is a busy, fast paced environment open daily 7am-3pm. We are also open on major event days for pre-event dining.

Reporting to the Assistant Manager Hospitality Food & Beverage, you will be responsible for leading a highly motivated and friendly team delivering exceptional customer service to all our guests and ensure that our service standards are met.

**_ Your focus will be:_**
- Supervision and management of the daily operations of a fast-paced café
- Delivery of high-quality service and guest satisfaction
- Lead the team, being 'hands on' during key service delivery periods
- Provide on-going staff training and support
- Drive revenue by up-selling and repeat visitation
- Lead by example at all times in the delivery of a 'Fans First' experience for all guests

**_ To be successful, you will have:_**
- Minimum 12 months leadership experience in a hospitality environment
- Strong leadership skills
- Outstanding customer service skills
- A love of working 'on the floor' and interacting with guests
- Responsible Service of Alcohol Certification
- Food Safety Supervisor Certificate

**_ What we offer:_**
- Competitive salary
- Comprehensive benefits package including:

- Personal benefits - Paid parental leave, flexible working arrangements, study leave
- Health and wellbeing - Employee Assistance Program, discounted Gym memberships, discount healthcare, onsite massages
- Workplace benefits - Free onsite parking, meals on event days, support for professional memberships e.g. CPA
- Financial Benefits - Salary sacrifice superannuation, discounted financial institutes offers, discounted mobile phone plans
- Development and career opportunities through proactive talent management and robust training & development programs
- A collaborative, fun and energetic work culture. Employee recognition programs, social club and staff party to support and reward
- Opportunity to join the team at the most iconic venue in Western Australia, the International Venue of the Year _The Stadium Business Award 2022_ and The World’s Most Beautiful Stadium, _Prix Versailles 2019 Award_

If you are excited by the opportunity to add value to a high performing team, tasked with delivering a truly fans first experience, then we would love to hear from you.

While standard hours for the City View Cafe are 7am to 3pm, the nature of the event industry means that you will be required to work outside these hours particularly around events being staged at Optus Stadium and Stadium Park.