Bottle Shop Attendants The Wattle Hotel

6 months ago

Upper Coomera, Australia Redcape Hotel Group Full time

**About the role**

Redcape Hotel Group is seeking passionate & caring customer centric individuals to join The Wattle Hotel Liquor Stax Team as one of our Casual Bottle Shop attendants. You would assist the Bottle Shop Manager in conjunction with the collective team to successfully operate the store in a hands-on role within a FOH & BOH capacity.

**Redcape Team Promise**

At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.

Redcape has three key values that help us to deliver our Team Promise:

- _**CARE**:_ We seek to understand others. We recognise and praise great behaviour.
- _**COLLABORATE**:_ We’re open to sharing our concerns, knowledge, experience & success. We value our promises.
- _**COURAGE**:_ We are curious and think innovatively.

**To be successful in the role you will need to demonstrate the following**:

- Strong interpersonal & communication skills.
- A genuine focus and appreciation for quality service and customer experience.
- A sincere and deliberate focus on building rapport with guests.
- A genuine passion and care for the hospitality industry & the people that work within it.
- An enthusiastic, positive and outgoing attitude.
- Sharp attention to detail.
- Previous cash handling skills experience preferable
- High level of listening skills coupled with the ability to take direction well.
- Impeccable personal presentation.
- High standard of physical fitness & manual handling as it can be a physically demanding role.
- A current RSA certification.
- Previous experience in a similar role is preferred but not required/mandatory.
- A Forklift license is preferred but not essential.

**Enjoy the benefits of the Redcape Hotel Group**
- With a diverse portfolio of 30+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
- Extensive training opportunities for professional development and career progression.
- An opportunity to engage and give back to the community through our Publinc Communities program and as an ambassador for the program on behalf of the venue.
- Clearly defined career progression pathway.

**Publinc Communities**

Publinc Communities is our membership platform with the aim to strengthen the bonds between people, our pubs and the local community. It sees us working in partnership with our staff and customers to collectively initiate positive change-for-good programs across the communities we operate in.

**Being an enthusiastic ambassador for Publinc Communities is part of every role in the Redcape Group, from our Leadership Team to our FOH staff.**

**Job Type**: Casual

**Salary**: $24.00 - $42.00 per hour

Schedule:

- Shift work

Licence/Certification:

- RSA (preferred)

Work Location: In person

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