Emergency Department Clerical Coordinator

2 weeks ago

Melbourne, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Full time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 53286

We are seeking a motivated and professional individual with communication and management skills to lead a cohort of Emergency Department Clerks.

The ED Clerical Coordinator will be responsible for providing management, coordination, support and guidance to the ED clerks. They will also be responsible for governing performance and KPIs.

The successful applicant will work closely with another ED Clerical Coordinator, Clerical Allocators, Ward Clerk Coordinators, Clerical Manager, and Clerical Operations Manager.

This position is offered on a permanent, full-time basis.

**To be successful in this role, you will have the following attributes and skills**:

- Enjoy working as part of team in a fast-paced environment that needs to respond quickly and efficiently to demand
- Demonstrated ability to multi-task and prioritise duties, work under pressure and ability to adapt and be flexible to change
- Have strong, clear and effective communication skills
- Have the ability to manage a cohort of clerks that operates 24/7 across multiple campuses
- Ability to work collaboratively with the clerical leadership team and with your counterpart - the ED Clerical Coordinator
- Availability to work Monday to Friday during the day, but willing to be flexible when needed to support a 24/7 service
- Knowledge of the health care industry, in particular workflows in Emergency Departments, reporting requirements and enterprise agreements

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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