Program Manager

3 months ago

Perth, Australia Mission Australia Full time

**$105,000 - $115,000 + super + not for profit salary packaging**:

- **Full Time Fixed Term Contract**:

- **Location**: Wattle House, Maddington Perth WA**:

- **Make a meaningful difference to the lives of Australians in need**

**Life at Mission Australia**

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

**Your Opportunity**

Wattle House located in Maddington, is a community hub providing several support services including transitional housing, housing support, emergency relief and financial counselling to people in the community with complex needs.

The Program Manager is accountable for leading, managing and developing a diverse team within Homelessness Services to deliver high quality and contractually compliant services.

You will ensure the effective and regular provision of line management and supervision of staff, and be responsible for developing and maintaining positive, effective working relationships with key stakeholders within the community and reporting on outcomes.

**Your Key Responsibilities**
- Work with the Wattle House team, the Communities of Focus and Community Chaplaincy teams to ensure the development of effective programs and activities at Wattle House that meet the needs of the clients accessing the Community Hub.
- Work alongside, and lead, manage, and supervise a multidisciplinary team.
- Take accountability to achieve results in line with set timeframes and report on the outcomes achieved.
- Build and maintain positive sustainable internal and external relationships.
- Engage with local communities and develop effective stakeholder relationships across the area.
- Plan and implement continuous improvement initiatives.
- Provide direct service delivery to clients as required.

**Position Requirements**

With a significant background of management experience in a community services setting, you will be confident in your people management skills and knowledge, leading and managing paid staff and students on placement in a complex service delivery setting. Other requirements include:

- Relevant degree and/or a minimum of five years’ experience.
- Experience working within a child safe model of practice.
- Demonstrated ability to deliver service outcomes on time and compliant with funding requirements.
- Highly developed communication, coaching, training, negotiation, and problem-solving skills.
- Strong interpersonal skills with demonstrated ability to develop and maintain effective relationships with stakeholders.
- Experience in budget and financial management.
- Excellent planning, organisational and time management skills with a flexible and adaptable working style and the capacity to change focus and direction swiftly.
- Strong experience working with people with complex issues and needs.
- Ability to deal with ambiguity and complexity.
- Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

**Our Culture**

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

**Your Benefits**

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

- Rewarding work - every day you know you are making a real difference
- Not-for-profit salary packaging, reducing your tax (details via AccessPay)
- Generous employee discounts with health insurance and major retailers
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities
- Extra leave available including an additional public holiday and the opportunity to purchase further annual leave.

**How To Apply**

**Applications for this role are shortlisted as received and we**
**are interviewing through the advertising period.

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