Data Integrity Specialist

7 months ago

Melbourne, Australia Link Group Full time

**Overview**

This role will review, monitor and action all data integrity reporting, to ensure the daily, weekly and monthly reports are completed within specified timeframes.

**Key Accountabilities and main responsibilities**

Strategic Focus
- Suggest and identify improvement that will aim in increasing efficiency and quality standards across the business
- Minimise rework and suggest changes to improve quality/efficiency to the team leader
- Provide support to the senior/team leaders in the day to day management of completion of all Data Integrity tasks

People Leadership
- Actively participate as a member of the team by co-operating with others to achieve the team’s goals and business requirements
- Works effectively with team members to accomplish team goals and vision
- Provide regular feedback, advice and guidance to the teams on the basis of the reviews done for all DI Reports
- Communicate any changes to the teams and ensure correct DI process and procedure is adhered to
- Communicate effectively with internal and external stakeholders to resolve enquiries

Governance & Risk
- Action data integrity reports on a daily, weekly and monthly basis. Update results into the relevant spreadsheets and fund specific dashboards
- Report on issues relating with data integrity and any quality/training needs for teams
- Action audit/compliance requirements reports and communicate action plans to ensure adherence for the quarterly compliance checklists
- Assist in the AAS teams with updates to business rules and procedures manuals where appropriate
- Ensure compliance with all legislative, financial, policy, procedural and quality requirements
- Provide superior service to funds, employers and members meeting Service and quality standards and escalate where reporting requirements are not met
- Quality review tasks and complete data integrity reporting, recording statistical information as required
- Manage, investigate and resolve complaints, escalations and complex enquiries
- Assist in the completion of all reporting and report on any Incidents/breaches if required
- Interpret policies and fund specific requirements to ensure compliance with all legislative and service standards
- Assisting with administration and quality checking across all Operations as directed by Team Leader
- Comply with all company policies, values and procedures

**Experience & Personal Attributes**
- RG146 / ASFA qualifications desirable
- Good understanding of relevant Superannuation legislation and industry knowledge
- Sound knowledge of MS Office and other software packages
- Intermediate to Advanced Excel Skills
- Minimum of 3 years superannuation administration experience required
- Strong analytical and reasoning skills
- High attention to detail and accuracy
- Strong innovation and continuous improvement focus
- Quality focus with good analytical and problem solving abilities
- Prioritization and time management skills to meet tight deadlines
- Drive workflow and follow through
- Effectively adapt communication techniques to various groups and individuals to ensure the delivery of information and ideas.
- Customer focused and the ability to collaborate with others to achieve desired outcomes
- Solve complex issues and engage appropriate stakeholders as required
- Excellent communication skills, both written and verbal
- Generate creative solutions to address problems and commit to follow through.
- Sound knowledge of technical and compliance issues, understanding relevant policies and legislation.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collabor

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