Sales Assistant

4 weeks ago

Caringbah, Australia Fire Systems Products Full time

We pride ourselves as a leader in the wholesale distribution of quality fire protection systems and equipment to the fire industry. Our warehouse in Sydney’s South ships stocked items to customers throughout Australia and the world. From our warehouse, our team has been providing premium Detection & Suppression Products, designs and services to our industry clients since 2012.

Australian owned and managed, Fire Systems Products has a dedicated team of professionals with a broad range of knowledge on fire systems equipment and products that help develop the very best solutions for our clients.

**Want to be a part of our team?**

A new permanent position has been created within the Sales department. This role has a high level of customer focus. Your passion to talk to customers, have an eye for detail and be meticulous about follow through will be essential. Having experience with end-to-end sales order processing and have an ability and enthusiasm to learn how to sell technical fire systems products.

With excellent customer service at the forefront of everything we do, we foster a culture of supporting each other and working towards exceeding our team and business goals.

**Working at FSP**

Your key responsibilities will include:

- To handle and action enquiries from clients regarding our products through multiple channels daily.
- Reporting to Sales Supervisor, you will be providing administrative support across the sales process.

This involves:

- maintaining and updating sales enquiries into our CRM system
- providing quotations and generating invoices
- dealing with customer queries or requests
- receiving and processing of customer purchase orders
- deal with all aspects of freight management
- manage and report on stock availability, pricing, and delivery
- record keeping
- To perform administrative duties as required across the business and work collaboratively with other teams or colleagues to deliver quality customer service.
- To continually strive to improve processes and embed best practice administration within the organization.

**What will make you a good fit for the role?**
- Sales experience and a willingness to study and learn about the fire systems products we sell
- Business/Sales Administration diploma or equivalent qualification will be advantageous.
- Experience in working in a fast-paced sales environment and ability to working independently without constant close supervision.
- Experience in a similar role such eg. Sales and Administration, Purchasing, Customer Service role.
- Having had experience in dealing with, Invoicing, Quotes, Freight, Order processing and record keeping.
- Eagerness to learn the technical components of our industry.
- Enjoy working with customers
- Having a team-focused attitude to get the job done
- Ability to work under pressure and manage competing priorities.
- Strong attention to detail.
- Proficiency in Microsoft Excel, Word and Adobe
- Excellent written and verbal communication skills
- Proficient in business correspondence and ethics

**Join our growing team. with endless opportunity to develop yourself and to excel in the business.**

**Salary**: $70,000.00 per year

**Benefits**:

- Gym membership

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Working towards sales targets and KPIs: 1 year (preferred)
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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