Job Coach

4 weeks ago

Wollongong, Australia atWork Australia Full time

**Company Description** Who we are**:
atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone.

Our team work with clients to identify their goals and aspirations, build skills and job-readiness, and coach them through interviews and into employment - as well as work with prospective employers to support and help them realise the benefits of employing a diverse workforce. In short, the team’s approach is to support a person in the way that most helps them transform their life.

As a Job Coach, you will be responsible for the successful placement and transition of clients into sustainable employment and/or education, providing a high quality, individually tailored service, promoting atWork clients to both local and national employers and contributing to the site's overall Star Ratings performance.

A Job Coaches day looks like:

- Contact 1:1 or group appointments to encourage, motivate and case manage clients through appropriate activities and ensuring mutual obligations are met
- Placing clients into sustainable long-term employment by reverse marketing to potential employers and referring to your employer employment teams’ vacancies
- Coaching and guiding clients to help achieve employment goals
- Ensuring all activity is appropriately recorded, documented, and adheres to compliance and/or contractual requirements.
- Striving to surpass your KPI’s monthly

**Qualifications**
- Demonstrated experience working in a fast-paced customer service environment like hospitality, retail, customer service, sales or similar
- Excellent communication skills both written and verbal
- Exceptional organisational and time management skills
- Strong interpersonal skills & the ability to build rapport effectively
- Hold a current driver's licence

**Additional Information** What we will give you**:

- On the job training as well as ongoing career development and national opportunities;
- Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring;
- Opportunity to complete a Certificate IV in Employment Services *conditions apply
- Job stability and guaranteed full-time hours;
- Achievable quarterly incentive scheme;
- Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.

**APPLY NOW**

**A fantastic place to work.**

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive.

**A passion for helping people.**

**_Experience the Job Coach Role _**_here_**

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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