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Practice Manager
4 months ago
**Date**:02-Jun-2023
**Location**: Wantirna, Victoria, AU, 3152
**Company**:Healius
**Brand**: Lumus Imaging
**Job reference number**:#4570
**Work type**: Full Time (Permanent)
**Job location**: Wantirna
Are you a motivated professional with a passion for healthcare administration? Lumus Imaging is seeking a talented and dedicated Practice Manager to join our dynamic team. As the Practice Manager, you will play a pivotal role in ensuring the smooth operation of our practice and delivering exceptional service to our valued patients. If you have a keen eye for detail, exceptional leadership skills, and a commitment to excellence, this is the opportunity you've been waiting for.
**Key Responsibilities**:
- Efficient Workflow and Patient Care: You will be responsible for day-to-day practice management, ensuring efficient workflows and driving the delivery of high-quality reception services as well as day to day general clerical duties. Your commitment to excellence will contribute to an exceptional patient experience.
- Training, Mentoring, and Development: Your primary responsibility will be to train, mentor, and develop our clerical team. You will provide ongoing feedback, monitoring, and coaching to ensure that our team members are equipped with the skills and knowledge to excel in their roles.
- Fast-Paced Team Management: With a drive for success and the ability to thrive in a fast-paced environment, you will lead and manage the clerical team, fostering a culture of productivity and collaboration.
- Empowering Administrative Excellence: As a Practice Manager, you will empower our administrative team to provide high-quality service to our patients. Your attitude and leadership will enable them to deliver outstanding care and exceed expectations.
- Building Strong Relationships: Developing and maintaining strong working relationships with patients, referrers, staff, and managers will be a key aspect of your role. Your interpersonal skills will be instrumental in fostering a positive and collaborative environment.
**Key Requirements**:
- Expertise in Medical imaging in a private hospital environment
- Leadership and Coaching Abilities: With a willingness to manage, coach, and lead both clerical and clinical staff, you will inspire and motivate our team to achieve their full potential.
- Patient-Centric Mindset: Your commitment to patient care and customer service excellence will be essential in driving Lumus Imaging's high standards. Your interpersonal skills will enable effective communication with patients, staff, and other stakeholders.
- Effective Time Management: The ability to multitask and prioritize competing demands effectively is crucial in this role. You will thrive in a dynamic environment and ensure that tasks are completed efficiently.
**About the role**:
Knox Private Hospital provides an extensive range of services to inpatient, ED and some Outpatient clinics. The range of services includes General X-ray, Fluoroscopy, Ultrasound, MRI, CT, Mobile and Theatre, Angiography, Cath Lab and Interventional procedures.
Reporting to the Operations Manager, and working closely with other Site Supervisors, you will be responsible for managing the daily clerical staff workforce requirements.
Based in Knox Private Hospital in a full-time capacity, you will provide professional and operational leadership to a team of up to 15 clerical staff members, ensuring efficient and friendly services to patients, customers, referrers, and the community, whilst achieving cost and productivity targets
Part of Healius, Lumus is made up of over 2000 diagnostic imaging experts and support staff across the country.
Healius is ASX listed healthcare organisation that operates 2,200 pathology collection centres and 102 laboratories, 135 Imaging sites and 15 Day Hospitals across Australia.