Digital Analyst

3 weeks ago

Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD, NSW- Sydney inner
- You’ll be supported to manage your career, work, and life
- Make a genuine difference through the work you do
- Work in a collaborative and inclusive team environment

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Digital Analyst

**The role**

The acquisition of Citigroup Australia’s consumer business supports NAB's strategic growth ambition for Personal Banking, helping the bank achieve its goals faster as it drives toward being Australia's best Personal Bank. NAB has mobilised an integration team, Project Edge, to support the transition of Citigroup Australia into NAB's Personal Banking Division and the integration of both businesses.

We currently have an exciting opportunity for a Digital Analyst to help support our Digital channel customer experience, servicing features and overall product performance. This role will help to to enhance website and mobile banking channels and support the rollout of Open Banking platforms.

**The role and day-to-day will include**:

- Support on-going website and mobile banking channels and drive conversion and engagement
- Support product and partner teams in the development of digital tools and assets, providing guidance on best practice and upcoming market trends and opportunities
- Drive increased customer satisfaction across the portfolio and Net promoter score KPIs
- Maintain strong relationships across key stakeholder groups
- Provide high-level problem solving across the platform’s portfolio

**What you will bring**:

- Experience within the banking and financial services industry
- Exposure to digital channels and products
- Analytical and numerical skills to problem solve and improve digital channels, workflows, and offerings
- Excellent time management with the ability to multi-task and adapt to changing business priorities
- Evaluation skills to identify, manage and respond to complex and variable issues
- Excellent communication skills with the ability to engage, build relationships, and influence stakeholders at all levels

Experience within banking, digital channels and products is preferred.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits.

We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

**Please note unsolicited CVs from agencies will not be accepted**.

  • Digital Optimisation Analyst

    4 months ago

    Sydney, Australia SBS Full time

    The Digital Optimisation Analyst is responsible for building digital experiments, statistically analysing the results, and reporting on A/B tests. In this role, you will work with key stakeholders across Streaming and Digital Products, Audience Data and Insights, and Audio & Language Content. You will be responsible for delivering the end-to-end processes on...

  • Digital Insights Analyst

    1 week ago

    Sydney, Australia TheDriveGroup Full time

    Multiple Mid and Senior roles available - Established Adobe Analytics Environment - $120k - $140k base + bonus + super **Digital Analyst / Senior Digital Analyst / Senior Digital Insights Analyst** One of Australia's most well-loved brands is seeking to build out its Adobe Analytics reporting capability and is looking for several new Digital Analysts to...

  • Data Analyst

    7 months ago

    Sydney, Australia 6AM Digital Full time

    Are you a talented Data Analyst with 2+ years of experience, a strong commercial focus, great communication skills, and intellectual curiosity? My client, a leading last-mile fulfilment scale-up, is looking for a talented individual to join their team in Sydney as their new **Data Analyst**. This is an exciting opportunity to work with a dynamic and...

  • PPC Analyst

    7 months ago

    Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Marketing / PR / Events**Sub Classification**: - E-Marketing**Reference #**: - 3725004abcd**Contact Name**: - Annabelle Gonzalez- **Salary**: - $50,000.00 - $65,000.00 Year $60,000 - $65,000 including super.We're seeking an ambitious **PPC Analyst** to join our client's vibrant...

  • Digital Analyst

    2 weeks ago

    Sydney, Australia Programmed Full time

    PERSOLKELLY is looking for "Digital Analyst" to work with one of our reputed Manufacturing Client based at Prospect, Sydney with experience working on a B2B eCommerce Site and Experience in Implementing CRM(Salesforce CRM) **_PERSOLKELLY is looking for "Digital Analyst" to work with one of our reputed Manufacturing Client based at Prospect, Sydney with...

  • Digital Analyst

    7 days ago

    Sydney, Australia TheDriveGroup Full time

    Global Agency - Impressive Client Portfolio - Market Leading Salary | Hybrid, Sydney-based Our client, a leading Digital Agency, is looking to continue to build out their Digital Analytics offering off the back of a strong period of growth. With the opportunity to partner with senior stakeholders and other analysts from within the Agency and on the client...

  • Digital Data Analyst

    4 months ago

    Sydney, Australia Acim Solutions Full time

    **About the role**: As a Digital Data Analyst, you will create data and analytics reporting for customers and other external stakeholders' digital products in order to support the monthly branch reporting. In addition, you will: - Document key insights around user and customer experience gaps, current processes and accessibility. - Work with business...

  • Digital Analyst

    1 week ago

    Sydney, Australia Hatch Full time

    ** This role is at ING (not for Hatch)** Hatch is supporting ING to find a great Digital Analyst to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like ING. **About the role at ING** As our **Digital...

  • Digital Portfolio Analyst

    8 months ago

    North Sydney, Australia Zurich Insurance Full time

    A new adventure awaits- At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- We are looking for a Digital Portfolio Analyst to work within our SME General Insurance team. Reporting to the Digital Portfolio...

  • Digital Optimisation Analyst

    2 weeks ago

    Sydney, Australia SBS Full time

    We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community. **About Us** SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that...

  • Digital Optimisation Analyst

    3 months ago

    Sydney, Australia SBS Full time

    We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community. **About Us** SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that...

  • Digital Support Analyst

    3 weeks ago

    Sydney, Australia Mercer Full time

    **Digital Support Analyst** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

  • Digital Planning System Mobilisation Analyst

    8 months ago

    Sydney, Australia CIMIC Group Full time

    CIMIC Group Limited is the parent of our various Operating Companies. CIMIC sets the strategic direction, financial expectations, risk profile and governance framework for the CIMIC Group and monitors the performance of its Operating Companies (CPB Contractors, UGL, Leighton Asia, Sedgman, Devine, Pacific Partnerships and EIC Activities) and investments...

  • Digital Optimisation Analyst

    3 weeks ago

    Sydney, Australia SBS Full time

    We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community. **About Us** SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that...

  • Analyst - Customer Engagement & Digital Strategy

    2 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Analyst - Customer Engagement & Digital Strategy **Analyst, Customer Engagement & Digital COE** **See yourself in the team** Customer Engagement & Digital puts CBA customers in the heart of everything we do, spanning the CommBank App, NetBank, Yello loyalty program, and electronic customer communication. **Do work that matters**: As an Analyst in the...

  • Digital Product and Data Analyst

    7 months ago

    Sydney, Australia Qantas Airways Limited Full time

    Join our collaborative Qantas Digital team to innovate and drive change through technology - Flexible ways of working - hybrid model with 3 days onsite - Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough...

  • Digital & E-commerce Analyst

    1 week ago

    Sydney, Australia British American Tobacco Full time

    ... **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT AUSTRALIA IS LOOKING FOR **DIGITAL & E-COMMERCE ANALYST** **SENIORITY LEVEL**:Experienced Non-Management...

  • Digital Applications Analyst

    3 days ago

    Sydney, Australia Amgen Full time

    **HOW MIGHT YOU DEFY IMAGINATION?**: If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are also reimagining the most important aspects of our work lives and creating more...

  • Digital Marketing Analyst

    5 days ago

    Sydney, Australia Hatch Full time

    ** This role is at Mable (not for Hatch)** Hatch is supporting Mable to find a great Digital Marketing Analyst to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Mable. **About the role at Mable** As a Digital...

  • Digital Marketing Analyst

    2 weeks ago

    Sydney, Australia Nudge People Pty Ltd Full time

    The Nudge Group is seeing massive growth in a number of our scale-up clients this year, and this one is exciting to say the least. Currently, I am on the hunt for an experienced Digital Marketing Analyst to join this top-notch Global AdTech solutions partner. As a Google Marketing Platform sales partner, they are seeking the expertise of a digital analyst...