Workshop Supervisor

2 months ago

Welshpool, Australia IPA Personnel Services Full time

**EXPERIENCED WORKSHOP SUPERVISOR REQUIRED**
The workshop supervisor is responsible for the day to day safe and efficient operation of the workshop and Welshpool facility.

Supervise the trades and semi-skilled employees to ensure the allocated duties conform to the quality, time and productivity requirements and conduct structured training on the forklift product range with a focus on our heavy Konecranes forklifts.

Flexible working and extra leave options available

**KEY RESPONSIBILITIES**:

- Responsible for the quality of work performed and coordination of technicians working on all equipment to meet on time delivery
- Ensure all parts are ordered prior to commencing any scheduled work
- Reporting job status to Service Manager and others on scheduling of work
- Constantly monitor all cost on jobs and report as required
- Ensure safety policy and procedures are adhered to through on-going communication and Toolbox meetings.
- Coordinate and deliver structured training to all workshop on the forklift product range with a strong focus on the large heavy forklifts
- Ensure inventory/tooling available to complete on time delivery of repairs for rental and retail work
- Ensure all related documentation is up-to-date and correctly processed in a timely manner
- Work closely with the Service Manager on identifying training and skills development of the team
- Identify and communicate opportunities for improvement
- Supervision of direct reports
- Manage and coordinate on site contractors
- Manage and coordinate all deliveries relating to Heavy forklifts into and out of the branch

**ADDITIONAL RESPONSIBILITIES, BUT NOT LIMITED TO**:

- When jobs are completed, ensure all labour, parts and other charged items are recorded on job card for invoicing customer
- Daily time cards are completed accurately and on time
- Assist with workshop employment/recruitment
- Assist in the management of an harmonious environment, team building and training of apprentices and other employees as required.
- Ensure housekeeping is ongoing by maintaining a clean and safe workplace
- Ensure equipment and tools are secure and used correctly
- Assist in estimating potential jobs
- Assist in performance appraisals
- Coordinate the working of overtime for approval
- Monitor and schedule workshop annual leave requirements
- Monitor absenteeism and liaise with the Service Manager to address concerns

**QUALIFICATIONS / EXPERIENCE**:

- Well-developed organisational and time management skills essential
- Ability to plan, schedule and achieve set outcomes essential
- Ability to relate to employees at all levels essential
- Sound leadership skills and ability to communicate effectively both written and verbally
- Background in similar industry and knowledge
- Qualified background and knowledge in the mechanical stream
- Good understanding of the OH&S principles and what is required in a workshop environment
- Analytical and problem-solving skills
- Sound computer skills, particularly MS Word and Excel
- Excellent customer service skills

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