Aps5 Trainee Delegate

**About the company**:
**About the role**:

- Undertaking claims from start to completion/decision
- Investigation claims and making determining decisions in line with relevant policies and legislation
- Providing advice and interpretation - both over the phone and in writing
- Liaising with stakeholders both internally and externally
- Undertaking any other administration tasks as part of the claims process

**About you**:

- You will have previous experience working within a case management capacity - handling large and complex claims
- You will have excellent written and verbal communication skills
- You will have previous experience working with policies, procedures and legislation
- You will be autonomous and have excellent time management and organisational skills
- You will have great customer and stakeholder skills and comfortable having difficult conversations on occasions
- You will be comfortable working to strict timeframes in relation to completion of tasks

**Benefits**:

- ASAP start date pending Federal Police Check
- 6-12 month temporary assignment
- Full time hours Monday to Friday, 7.5 hours per day
- Perth CBD location
- $50 per hour + super
- Federal government