Food and Beverage Supervisor

3 weeks ago

Melbourne Airport, Australia Airport Retail Enterprises Full time

**ABOUT US**

Founded in 1971, Airport Retail Enterprises (ARE) is an Australian owned, food & beverage company that specialises in creating amazing customer dining experiences within airports. With over 50 years of expertise, we're passionate about providing people with what they want, when they want, across a range of exclusive services and venues.

Our Melbourne Airport operates some of Melbourne's most well-renowned hospitality brands across our domestic and international terminals including Bar Pulpo by MoVida, Biggie Smalls by Shane Delia, Middle Ground, ST. ALi, Urban Provodore, Jiro Sushi, Mezze Za Za, Flat Chat & many more.

Airport Retail Enterprises is continuing to grow, with our venues, cafes and restaurants expanding in new locations across our Melbourne Airport and we are looking for amazing talent to join our team and grow their career with us.

**ROLE DESCRIPTION**

We’re looking for a motivated and driven people to join our team as Hospitality Terminal Supervisors across multiple hospitalty venues. You will lead by example and have a ‘customer obsessed’ focus that drives sales and builds a regular client base. You will support, guide and motivate the various venue teams. Oversee the venues performance and standards. Strive to achieve key performance objectives while ensuring standards and quality expecations and met. We will support and train you, offering career advancement, we will coach you on our venues best practices and policies. If you’re looking for your next step in leadership and want to experience a new role within the hospitality industry, then this opporunity is for you

**Must be able to work between the hours of**:
**4am - 1pm**
**5am - 2pm**
**12pm - 10pm**
**2pm - 12am and/or**
**2am - 11am**

**Flexibility across all shift times are highly regarded We will be mindful to put you on a rotating roster so you have work/life balance**

**SKILLS & EXPERIENCE**
- Proven experience in similar supervisor/shift supervisor role
- Exceptional customer service skills
- Proven Barista/coffee making experience
- Previous Bar/Bartending experience is highly regarded
- Current RSA, or willingness to obtain before starting
- Full-time/part-time hours available at a casual rate $$$
- Ability to work across multi venues if needed
- Able to delegate and motivate team members
- A high level of communication with the ability to give on-the-spot feedback
- Great multi-tasking skills with the ability to work in a fast-paced enviroment

**ARE CULTURE**

We pride ourselves on our **GRIT** culture = **Growth, Respect, Innovation & Teamwork**.We create exceptional dining experiences for all our customers and are constantly looking for new ways to deliver on food & beverage solutions that excite and delight our customers.

We create teams where diversity and inclusion are in everything we do and we empower everyone to learn, grow and perform to their best.

**BENEFITS**
- Flexible hours offering a positive work-life balance.
- Staff airport parking provided (which works out to $5 per day).
- Discounted meals across our 12 venues
- We provide, fully funded Cert 3 and/or 4 in Hospitality & Leadership - ask us during your interview
- Ongoing training and coaching to support you in growing into your next role with us.
- $300 bonus for any family or friend referrals (when they start work with us and stay with us for a minimum of 6 months)
- Safe working environment

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 25-40 per week

**Salary**: $30.00 - $68.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Rotating roster

**Experience**:

- Supervisor/Team Leader: 1 year (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

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