See more Collapse

Customer Service Officer

2 months ago

Lithgow, Australia Talent International Full time

**Job Details**:
**Location**

Lithgow

**Salary**

AU$32.16 - AU$35.98 per hour

**Job Type**

Full Time

**Ref**

BBBH96112_1671088606

**Contact**

Uvez Ahmed

**Posted**

about 1 hour ago

**Talent International** is currently recruiting for multiple **Customer Service Officers** to work for an **NSW Government call centre** based in **Lithgow**. The positions are full-time contract roles till **30th June 2023 with the view to be extended** and are paying **$35.98 per hour plus superannuation.**
***
**NEED SOMEONE WHO IS LOCAL TO LITHGOW**

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 6am-10pm rotating roster 365 days per year including public holidays.

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

**Key Responsibilities**:

- Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
- Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
- Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
- Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
- Provide a range of administrative and support services.

**Essential Requirements**:

- Eligibility to work full-time in Australia.
- Previous experience in customer service is ESSENTIAL.
- Must be confident working in a high-volume call centre environment.
- Available to commence immediately.
- Salesforce experience is preferred but not essential.
- Government call center experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

We have other current jobs related to this field that you can find below

  • Customer Service Officer

    3 weeks ago

    Lithgow, Australia Ampersand Full time

    **8 Positions available** **Start Date: 16 February 2024** **Contract Length: 4 months** **Location: Lithgow - Working from the office Monday-Friday** **Pay Rate: $35.98 p/h + Super** This is an excellent opportunity for someone with customer service experience to join a dedicated and collaborative team to support the people of NSW. This Program Branch...

  • Customer Service Officer

    2 weeks ago

    Lithgow, Australia Talent International Full time

    Job Details:LocationLithgowSalaryAU$ AU$35.98 per hourJob TypeFull TimeRefBBBH96112_ ContactUvez AhmedPostedabout 1 hour agoTalent International is currently recruiting for multiple Customer Service Officers to work for an NSW Government call centre based in Lithgow. The positions are full-time contract roles till 30th June 2023 with the view to be extended...

  • Customer Service Officer

    2 weeks ago

    Lithgow, Australia Ampersand Full time

    8 Positions availableStart Date: 16 February 2024Contract Length: 4 monthsLocation: Lithgow - Working from the office Monday-FridayPay Rate: $35.98 p/h + SuperThis is an excellent opportunity for someone with customer service experience to join a dedicated and collaborative team to support the people of NSW.This Program Branch provides rebates and crisis...

  • Retail Customer Service Officer

    2 weeks ago

    Lithgow, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia Ashdown Consulting Full time

    $38.04 ph + super - 12 Month Contract - Lithgow / WFH **Customer Service Representative | 12 Month Contract | $42.18 p/h Including Super** - $38.04 ph + super - 12 Month Contract - Lithgow / WFH **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role...

  • Customer Service Representative

    1 week ago

    Lithgow, Australia Ashdown Consulting Full time

    $38.04 p/h + super 12 Month Contract Lithgow / WFHCustomer Service Representative | 12 Month Contract | $42.18 p/h Including Super- $38.04 ph + super 12 Month Contract Lithgow / WFHAbout the CompanyWe are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role will be full time in...

  • Customer Service Representative

    1 week ago

    Lithgow, Australia Ashdown Consulting Full time

    $38.04 ph + super 12 Month Contract Lithgow / WFHCustomer Service Representative | 12 Month Contract | $42.18 p/h Including Super- $38.04 ph + super 12 Month Contract Lithgow / WFHAbout the CompanyWe are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role will be full time in...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 - Ongoing Full-Time & Ongoing Part-time roles - Lithgow **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven...

  • Customer Service Representative

    1 week ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 (4 roles) Ongoing Part-Time (35 hours per fortnight) LithgowAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2:- Ongoing Full-Time (6 positions):- LithgowAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the...

  • Customer Service Representative

    4 weeks ago

    Lithgow, Australia Ashdown Consulting Full time

    $38.04 p/h + super - 12 Month Contract - Lithgow / WFH **Customer Service Representative | 12 Month Contract | $42.18 p/h Including Super** - $38.04 ph + super - 12 Month Contract - Lithgow / WFH **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role...

  • Customer Service Representative

    4 weeks ago

    Lithgow, Australia Ashdown Consulting Full time

    $38.04 p/h + super - 12 Month Contract - Lithgow / WFH **Customer Service Representative | 12 Month Contract | $42.18 p/h Including Super** - $38.04 ph + super - 12 Month Contract - Lithgow / WFH **About the Company** We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in Lithgow. This role...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2 (8 roles):- Ongoing Full-Time:- LithgowAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/- Ongoing Full-Time & Ongoing Part-time roles LithgowAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia APG Workforce Full time

    Government Role- $32.69 ph + Super 3Month ContractAPG Workforce are currently seeking Customer Service Representative for a 3- month contract within a Lithgow Government Sector.Pay Rate:$32.69 ph + SuperAvailabilityrequired: Office based role located in Lithgow The successful contractors will be working on a 6am10pm rotating roster Monday to Sunday,...

  • Customer Service Representative

    1 week ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    Clerk Grade 1/2:- Ongoing Part-Time (6 positions, 35 hours per fortnight):LithgowAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven...

  • Customer Service Representative

    2 weeks ago

    Lithgow, Australia NSW Government -NSW Police Force Full time

    This role is open to Aboriginal and Torres Strait Islander applicants only, in accordance with the NSW Police Force Aboriginal Employment Strategy._ Applicants for this role must be of Aboriginal and Torres Strait Islander decent, identify as being an Aboriginal and be accepted by the Aboriginal community as defined by the Aboriginal Land Rights Act 1983....

  • 10835 - Customer Service Representative

    3 weeks ago

    Lithgow, Australia Indigeco Pty Ltd Full time

    $38.04 p/h + super - 12 month contract - Location: Lithgow with WFH options Job Title: Contact Centre Operator Start Date: 15/09/23 End Date: 13/09/23 Rates: $38.04 p/h + super Hours/week: 7 hours per day, 35 hours per week (rotating roster 7am-7pm) Location: Lithgow Contact centre WFH options available after 12 weeks of in office training Are you a...

  • Customer Service Representatives

    3 weeks ago

    Lithgow, Australia Indigeco Full time

    WFH available - 4 month contract - Lithgow location **Description** Position Title: Customer Service Representative Duration: 4 month contract Location: Lithgow Pay Rate: $35.98 per hour + Super - Need excellent written and verbal communication skills - **Previous gov experience is required**: - Intermediate computer skills required - Typing - Using...

  • 10835 - Customer Service Representative

    2 weeks ago

    Lithgow, Australia Indigeco Pty Ltd Full time

    $38.04 p/h + super 12 month contract Location: Lithgow with WFH optionsJob Title: Contact Centre OperatorStart Date: 15/09/23End Date: 13/09/23Rates: $38.04 p/h + superHours/week: 7 hours per day, 35 hours per week (rotating roster 7am-7pm)Location: Lithgow Contact centreWFH options available after 12 weeks of in office trainingAre you a customer focused...