Casual Retail Sales Assistant

2 months ago

Perth, Australia M.J. Bale Full time

**Introduction**:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
**Description**:
The Retail Sales Assistant at M.J. Bale plays a pivotal role in delivering exceptional customer service and driving sales within our company casual retail environment. This position requires an individual with a passion for men's fashion and the ability to create memorable shopping experiences for our customers.
**Main tasks and responsibilities include**:

- Assisting customers with product selection, providing style advice, and ensuring they have a positive shopping experience.
- Operating the point of sale system, processing transactions accurately, and managing cash handling procedures.
- Maintaining store presentation standards, including visual merchandising and ensuring products are displayed effectively.
- Contributing to achieving sales targets by actively promoting products and assisting with stock replenishment.
- Keeping up-to-date with product knowledge, including fabric composition, garment care, and understanding the brand's heritage.
- Participating in regular training sessions to enhance selling skills and keep abreast of new product launches.
- Building strong relationships with customers to foster loyalty and repeat business.

Required skills
- Excellent customer service and interpersonal skills
- Strong communication and active listening abilities
- Ability to work effectively in a team environment
- Demonstrated passion for men's fashion and styling
- Basic understanding of sales principles and techniques
- Proactive and adaptable approach to handling various customer needs

Required experiences
- Prior experience in retail or customer service roles is preferred
- Experience in achieving sales targets and KPIs is advantageous
- Knowledge of men's fashion trends and clothing fabrics is a plus

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