Patient Services Officer

3 weeks ago

Adelaide Region SA, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life’s best work

GenesisCare is a leading provider of Oncology Services in Australia

We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our busy practice. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

Currently, we have a permanent full-time opportunity available working across both our Calvary North Adelaide Hospital Oncology Clinic and our St Andrews Medical Centre, supporting our vibrant team who are passionate about customer service and working collaboratively.

What you’ll do:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and Receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

Who you are:

- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.

What's in it for you:

- Established, close-knit team, thriving culture and a global network.
- Fast-paced, challenging role with one of the most influential healthcare providers.
- Supportive environment where you can develop with excellent management.

Please note:
In line with the Public Health Order, all GenesisCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare

GenesisCare is an Equal Opportunity Employer.

  • Patient Services Officer

    8 months ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...

  • Patient Services Officer

    2 weeks ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Do your life’s best work! As GenesisCare continues to grow and expand, we now have multiple opportunities available for Patient Services Officers (Medical Receptionists) to join our...

  • Patient Services Officer

    7 months ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! As GenesisCare continues to grow and expand, we now have an opportunity available for a Patient Services Officer (Medical Receptionist) to join our...

  • Patient Services Officer

    7 months ago

    Greater Adelaide SA, Australia Calvary Full time

    Calvary Adelaide Hospital Patient Services Officers - Multiple full time positions available Join one of Australia’s leading health, community and aged care providers Multiple Full time positions available Generous salary packaging benefits, ongoing professional development and supportive team environment Make a difference at one of Australia’s leading...

  • Patient Services Officer

    7 months ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our busy Adelaide Oncology clinics. In...

  • Patient Services Officer

    2 weeks ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life's best work! As GenesisCare continues to grow and expand, we now have multiple opportunities available for Patient Services Officers (Medical Receptionists) to join our...

  • Patient Services Officer

    2 days ago

    Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! As GenesisCare continues to grow and expand, we now have an opportunity available for a Patient Services Officer (Medical Receptionist) to join our...

  • Patient Funding Officer

    2 weeks ago

    Adelaide Region SA, Australia St Andrew’s Hospital Full time

    **Why St Andrew's?** We are more than Australia's largest standalone private hospital with a reputation for excellence in patient care. We're a community, a working family. It's where everyone knows each other, leaders are approachable and patients return to work as volunteers. As summarised in our core values: We care for others. We work together. We...

  • Patient Services Officer

    5 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital. In this...

  • Clinical Service Attendant

    2 days ago

    Adelaide Region SA, Australia Icon Group Full time

    **Administration** **Adelaide** **Part Time** **Icon Cancer Centre Australia** **Clinical Services Attendant - Icon Cancer Centre Adelaide** This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is...

  • Patient Support Services Assistant

    7 months ago

    Adelaide Region SA, Australia Downer Group Full time

    **About Downer** Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure and facilities. Our Social Infrastructure and Citizen Services business provides end-to-end facilities management...

  • Patient Services Officer

    2 weeks ago

    North Adelaide, Australia Calvary Community Care Full time

    North Adelaide, SA, Australia, 5006 Permanent Favourite Calvary North Adelaide Hospital Patient Services Officers Multiple Full Time, Permanent Part Time and Casual Positions Must be available to cover shifts 7 days per week from 630am-1000pm Join one of Australia’s leading health, community and aged care providers Excellent salary packaging...

  • Patient Services Officer

    2 weeks ago

    North Adelaide, Australia Calvary Community Care Full time

    North Adelaide, SA, Australia, 5006 Casual Favourite Calvary North Adelaide Hospital Patient Services Officers Multiple Full Time, Permanent Part Time and Casual Positions Must be available to cover shifts 7 days per week from 630am-1000pm Join one of Australia’s leading health, community and aged care providers Excellent salary packaging options...

  • Patient Services Officer

    4 months ago

    North Adelaide, Australia Calvary Full time

    Patient Service Officer - Calvary North Adelaide Hospital Casual positions available Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment About the role **Key Responsibilities**: Patient admissions and discharges Data Entry using IPM...

  • Patient Services Officer

    7 months ago

    North Adelaide, Australia Calvary Full time

    Patient Service Officer - Calvary North Adelaide Hospital Full Time Positions available Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment About the role **Your main duties will include**: Patient admissions and discharges Data...

  • Patient Services Officer

    5 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join our team? We are looking for an experienced Patient Services Officer (Medical Receptionist) to join our Clinic in the heart of Adelaide, in South Terrace. In this...

  • Patient Services Officer

    4 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital in a...

  • Casual Patient Services Officer

    4 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Calvary North Adelaide Hospital on a...

  • Patient Services Officer

    7 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...

  • Patient Services Officer

    7 months ago

    Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! We are looking for an enthusiastic and efficient Patient Services Officer (Medical Receptionist) to join our team in our Adelaide Oncology clinics. In this...