Assistant Manager, Virginia Qld
3 weeks ago
**Req ID**: 64977
**Department**: AC Specialist Distribution
**Division**: Australia Commercial
**Location**: Virginia
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.
As an Assistant Manager your role is to partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.
**Role Location**: Virginia QLD
**Role Type**: Permanent, Full Time
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
Maintaining a well-managed portfolio compliant with all relevant policies and procedures
Maintaining control of workflows across all compliance and customer fulfilment process
Proactively developing and maintaining a detailed understanding of customer business and financial needs
Providing solution towards account maintenance and simple customer requests
Supporting the Relationship Manager with management of a portfolio of SME customers
Collaborating with Product Partners and other stakeholders to fulfil customers’ needs
Engaging specialist teams when required
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
Job Posting End Date
10/05/2024, 11.59pm, (Melbourne Australia)
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