Care Finder Case Manager

4 weeks ago

Macedon, Australia Wintringham Full time

**Care Finder Case Manager (Care Finders)**

**Outer North Office (Broadmeadows)**

**Full Time x 3 Positions**
- **Competitive pay rates **+ super + 17.5% leave loading**:

- **Access to NFP Salary Packaging**:

- **Paid for training courses - CPR + First Aid**:

- **Join a rapidly growing not-for-profit organisation with a commitment to social justice**:

- **Access to free Employee Assistance Program + discounts to leading retailers**:

- **Office located in Broadmeadows (VIC) covering Hume/Macedon Regions**:

- **Full time (3 Positions available)**

**Who are we?**

Wintringham provides aged care services to those who are financially disadvantaged and have previously been homeless or are at risk of becoming homeless. We employ over 950 staff and operate from multiple offices in Melbourne, Hobart and regional Victoria. Wintringham is a major provider of home care. Our team of Carer’s, Case Managers, Outreach Workers, Care & Support Workers and Recreation staff provide holistic care and support to clients who live independently in their own homes. The care provided to Wintringham clients is carried out with the underlying principles of social justice

**Your new role**

We are currently seeking three enthusiastic Care Finder Case Manager’s to join our Housing and Homelessness Support team at our Outer Northern Office based in Broadmeadows to cover Hume & Macedon regions on a Full Time ongoing basis. Care finders provide specialist and intensive assistance to help people within the Care finder target population to understand and access aged care and connect with other relevant supports in the community. Care finders provide assertive outreach to assist older people who face barriers to accessing aged care and are vulnerable, marginalised, and disadvantaged.

**Your responsibilities and duties will include**:

- Undertake assertive outreach to find and connect with marginalised clients, including visiting people in their own homes or other informal locations.
- Conduct comprehensive assessments and develop support plans in collaboration with clients.
- Support clients to navigate My Aged Care and other services systems including NDIS to ensure they are receiving the services they want, need and are entitled to.
- Complete/review client file documentation and ensure timely and accurate recording of client information and data.
- Participate in Communities of Practice and peer-based forums to share knowledge and develop strategies to engage with people who need support to navigate the aged care system.
- Raise awareness of the Care Finder Program with the local community, including with other services providers.

**What we will require from you**:

- A tertiary qualification in Social Work, Welfare, Community Services, Health or a related discipline, or extensive experience working in the homelessness, aged care or community sector. (Essential)
- First Aid Level 2. (Desirable)
- Current Driver’s Licence. (Essential)
- An understanding of ageing needs including unique experiences based on lived experiences, values and culture. (Desirable)
- Trained in Family Violence risk assessment and safety planning (MARAM in Victoria). (Desirable)
- Experience in a Case Management role with experience in Aged Care, Homelessness, Disability, Health, Mental Health or Family Violence.
- Demonstrated understanding of the Aged Care (My Aged Care), Housing and Homelessness, NDIS and other relevant service systems.
- Demonstrated experience providing case coordination across a range of service providers and maintaining professional relationships
- Strong IT skills and great knowledge of Microsoft Office suite
- Excellent phone manner and customer service skills
- Ability to have tactful and difficult conversations with people who may be experiencing distress or mental health issues
- The ability to prioritise tasks
- A caring and non-judgmental approach with the ability to work with people from varying socio-economic backgrounds

**How to apply**:
For more information about the role, you can download a copy of the Position Description by clicking here. Confidential enquiries can be made to the People & Culture team on 03 9376 1122.

Applications can be directed to Emma Baxter (Manager - Housing and Homelessness Support - Metro) and submitted via our website.

Please upload your CV and Cover Letter in PDF format.

Applications close at** on Friday 3rd** **February 2023.**

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Applicants must be willing to undertake an influenza vaccination within the 2023 calendar year in order to be considered for this role.
- Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome

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