Service Coordinator

2 months ago

Melbourne, Australia Mercy Health Full time

Location: Melbourne | Northern Metropolitan

Job type: Full time

Organisation: Mercy Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Health and Allied Health, Property, Aged Care

Reference: 19517

**ABOUT THE ROLE**:

- We are currently looking for an experienced Service Coordinator to work in our Reservoir Regional Office located in Reservoir.
- Working closely with a team of care advisors, referral agencies and service providers, our Service Coordinators are responsible for coordinating the rostering and support of a team of Home Care Workers to ensure the right employee is rostered to provide the right service, to the right client, at the right time.
**ABOUT YOU**:
If you are passionate about supporting people in your local community, you have excellent customer service and communication skills and you enjoy working in an environment where the changing needs of our clients are a priority, then we want to hear from you

Experience with rostering systems would be advantageous, but not essential.

**ABOUT US**:
Mercy Health Home Care Services provides community aged care and disability services to keep people happy, healthy and independent at home. Established in 2006, we are part of Mercy Health, a catholic organisation grounded in a 2,000 year tradition of caring for others, that is made up of more than 9,500 people who provide a range of healthcare services across Australia.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Carla Duarte - Team Leader_

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