ERP Support and Data Analyst

7 months ago

Sydney, Australia King Living Full time

Collaborative & inclusive working environment
- Established innovative Australian brand with huge growth potential
- Assist with data tasks, and provide support to internal stakeholders

Since 1977,
**King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

**King Living** has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, China, and Thailand.

At
**King Living**, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

**The Opportunity**

As an ERP Support and Data Analyst, you are an integral member of the ERP team, primarily responsible for assisting with data-related tasks, ensuring data integrity, and providing support functions to internal stakeholders. Your role will support a more senior colleague and collaborate with a broader team, offering ample opportunities for skill development and growth.

**The Role**
- Input and update data within the ERP system, ensuring accuracy and compliance with company standards.
- Collaborate with stakeholders to source and prepare required data.
- Analyse data to identify trends, anomalies, or areas for improvement.
- Assist with building and maintaining reports or data extracts using SQL.
- Participate in ERP related projects are required by the ERP department and/or CIO
- Serve as the first point of contact for basic ERP-related queries from internal teams.
- Troubleshoot and resolve basic issues related to the ERP system or escalate as needed.
- Collaborate with the senior team members in more complex problem resolution.
- Document Standard Operating Procedures
- Document common issues and solutions to create a knowledge base for faster resolution in the future.
- Work closely with departments to understand their data requirements and ensure they are met.
- Provide training and guidance to users to maximise the efficient use of the ERP system.
- Participate in the evaluation of the current ERP system and suggest improvements.
- Develop, generate, and maintain reports that support business functions, utilising SQL and other tools.
- Present data findings in clear, understandable formats suitable for various audiences.

**About You**
- Basic understanding of ERP platforms, enabling initial data interactions and foundational problem-solving.
- Ability to analyse sets of data at a fundamental level to identify common patterns or inconsistencies.
- Basic proficiency in using SQL for simple data tasks, with an eagerness to learn more advanced functions over time.
- Demonstrates a proactive approach to addressing challenges, seeking guidance when necessary, and learning through resolution processes.
- Comfortable interacting with internal teams, gathering requirements, and providing updates, even if technical details are escalated to senior team members.
- Open to receiving training and guidance from more experienced team members, showing eagerness to expand their skill set.
- Shows interest in understanding the broader ERP landscape and suggests minor improvements based on their interactions.
- Ability to note down issues, resolutions, and steps in a clear manner to facilitate knowledge sharing and future reference.
- Can manage their tasks effectively, ensuring they meet set timelines and prioritise according to guidance from senior colleagues.
- Open to feedback, eager to adapt to new tools or methodologies, and comfortable in a dynamic environment where learning is constant.

**King Living Benefits and Our Offer to You**
- Career development
- Supportive and friendly team environment with a true family feel
- Generous employee, family, and friends ‘product discounts
- Discounted health insurance, retail brands and vouchers
- Paid Parental leave
- Australian owned company with a growing global footprint
- EAP to support your ongoing health and wellbeing.
- King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status._
- To be considered for this role you must be an Australian Citizen or Permanent Resident with full working rights to work and live in Australia. The role is based in our Turrella Support Office. Please consider if this location is convenient for your travel arrangements before applying._

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