Housekeeping Supervisor

7 months ago

Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

A clean room is the canvas upon which unforgettable guest experiences are painted. To ensure our standards never slip, we're looking for a Housekeeping Supervisor to drive our team in delivering memorable moments. As part of our Pre-Opening team at the brand new Crowne Plaza Adelaide, Mawson Lakes, you'll guarantee every room is set up spotlessly for opening and beyond. We need an individual with exceptional attention to detail and a passion for perfection to make every stay excellent.

**A little taste of your day-to-day**

Every day is different, but you’ll mostly:

- Collaborate with Housekeeping Manager to ensure the departmental performance of staff is productive.
- Participate in staff recruitment and onboarding procedures
- Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
- Assist with the preparation of efficient departmental work schedules
- Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
- Daily cleaning maintenance of back of house
- Co-ordinating room attendants’ warm up and stretching program at commencement of shift.
- Communicates goals and objectives and makes links with organizational goals
- Assign tasks, setting clear, specific performance expectations, objectives, standards, and accountability
- Demonstrate a sound awareness of OHS&W policies and procedures and ensure the dissemination of information to all team members.
- Demonstrate knowledge of property safety, first aid and fire and emergency procedures, ensuring the provision and ongoing maintenance of plant, safety systems and PPE equipment required to control hazards in the work area

**What we need from you**
- Preferably 2 years housekeeping experience within a hotel environment.
- Great communication skills, excellent attention to detail and a commitment to high standards.
- You will need to be comfortable working in a physically demanding environment and able to carry, push or lift heavy objects such as linen, beds, bed sheets and vacuum cleaners, and be able to frequently stand up and move about the Resorts grounds.
- Knowledge of safe working habits, chemical handling and hotel operations is desirable.
- You must also hold the appropriate work rights to work within Australia alongside an open driver’s license and be flexible to work weekends and evenings as required.

**What we offer**

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too #Gofurthertogether.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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