Team Leader Technology Business Support

4 weeks ago


Hurstville, Australia Georges River Council Full time

**About The Team**

This role sits within our Information Management Team (IMT) which works to contribute to the achievement of Council's vision and corporate goals by supporting the development and implementation of key IT strategies, policies and procedures for all IT systems. The IMT team's key functions cover website development, communication networks (voice and data), programme development, corporate software solutions, records management, geographic information system (GIS) and general systems operations.

**About the Role**
- Coordinate and support the weekly allocation of resources across the Technology Business Support Team to ensure support for: Helpdesk, Meeting broadcasts, After Hours support, remote site allocations and other support requirements as necessary.
- Oversee the installation, support, and maintenance of the standard operating environment of Council.
- Oversee user administration across Council’s hybrid cloud framework.
- Implement the technical and operating procedures.
- Implement and enforce Technology standards, procedures, and documentation.
- Adhere to and enforce the disaster recovery operations and procedures.
- Lead and establish and enhance standards, procedures and documentation.

**The Opportunity**
- Permanent full-time - 70 hours per fortnight
- Salary from $98,764.98 - $114,433.98 per annum plus 11% superannuation
- Lead, plan, organise and supervise Technology Business Support Staff to ensure the IMT Helpdesk provides efficient and accurate resolution of all problems
- Additional Health and Wellbeing paid leave
- Fitness Passport Program offering discounted membership for you and your family to selected facilities
- Employee Assistance Program
- Salary Packaging Options
- Sponsored Study Program
- Parental Leave and Support
- Employee Rewards Program

**Essential**
- Tertiary qualifications in relevant discipline e.g., Information Technology (or similar discipline) or extensive relevant work experience.
- Proven ability to adhere to and enforce technology standards, procedures and documentation.
- Demonstrated ability to lead, plan, organise and supervise staff to achieve operational and strategic objectives.
- Demonstrated commitment to customer service and continuous improvement which results in positive change.

If you would like further information on this role, please see the Position Description or please contact Garu De Silva, Head of Technology on 02 9330 9401.

**Applications must be completed and submitted via our website. Closing Date: Monday 18 March** 2024 11:59 PM AEST**
- Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community. Georges River Council is committed to building a workplace culture that values diversity and inclusion._



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