Salesforce Technical Release Manager

1 month ago

Melbourne, Australia Capgemini Full time

Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want.

**Let's talk about the team **Our Digital Customer Experience (DCX) team partner with businesses to help them adapt and respond effectively to the challenges of a constantly changing world, this is done by delivering thought leading transformational solutions. We're also a Salesforce global strategic partner, one of the largest Salesforce partners in Australia, a leader in the Gartner magic quadrant for CRM and have received numerous Salesforce Innovation Awards. Within our Salesforce team we are continually driving customer value, by leveraging the power of the World's #1 Digital Platform. Our focus areas are Multi Cloud, Digital Agility and Enterprise Integration and Deployment.

**Let’s talk about the role and responsibilities**

As a Technical Release Manager, you’ll lead the technical management and delivery of the releases for our customers. You will work alongside a team of like-minded individuals within the DCX delivery community and partner closely with our clients on ensuring the release and delivery of our projects. You’ll be working with our customers to:

- Lead the technical management and delivery of releases and assist release squads to manage the technical aspects of releases
- Oversee the environment provisioning and management for our customers
- Lead the DevOps automation initiatives, including test and deployment automation
- Engage the customers security management to review releases and hotfixes
- Provide technical advice and assistance to the release squads. Determine the release dates across a program of work and being responsible for the development and management of a release plan, covering the who, what and when releases will occur.
- Advice on the wider Release Management Team on release dates, schedules and deliverables Performing code reviews of the development team to ensure best practice and agreed standards are followed
- Identify and report conflict, risks or issues to release dates
- Participate and guide release forums and meetings across the work program
- As a leader in the program work collaboratively to share knowledge and support other areas and assist the Release Team to deliver to a high quality each other to help each other develop your expertise in Salesforce
- Be involved in the planning activities, service improvement and other duties as required.

**Let’s talk about your capability and experience **.

What we’re looking for our Salesforce Technical Leads would be your:

- Deep technical knowledge in two or more Salesforce clouds (e.g., Public Sector Solutions, Mulesoft and Experience Cloud)
- Proven experience in successfully managing development team, onshore and offshore
- Experience in designing Salesforce solutions with an understanding of how Salesforce fits into the overall architectural landscape.
- Demonstrated understanding of underlying client business problems and the ability to develop Salesforce technology-enabled solutions that addresses their needs.
- Proven experience of Apex, Triggers, Classes and Lightning Web Components, API Web Services and Salesforce declarative programming techniques.
- Capability to communicate with stakeholders, whilst also managing their expectations.
- DevOps (Salesforce DX) experience preferred, including use of DevOps tools such as git.
- Experience in DevOps (Salesforce DX) experience preferred, including use of DevOps tools such as git, BitBucket, Pipeline
- Ability to problem solve, coupled with a tenacious nature spurred on further by something not working as it should.
- Belief that any repetitive task can be automated with code
- Capability to communicate with stakeholders, whilst also managing their expectations.
- **Australian Citizenship is mandatory.**

**On offer**
- You will work with like-minded technology enthusiasts and professionals who can provide training and assist with learning Salesforce capabilities and internal training.
- Remote work - flexible working is available. We are working in a hybrid work environment

**About Capgemini**

At Capgemini, we are more than just a business, we are a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people and our communities get the future they want.

Our people are the key to making this vision a reality, which is why we have been recognised by the Australian Workplace Equality Index as LGTBQ+ ‘Employer of the Year’ and ‘Inclusion of Trans and Gender Diverse Employees’ for the past two years. We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong, and our staff-led community groups are a testame

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