Part-time Liquor Store Customer Assistant

1 month ago


Epping, Australia Bottle Mart Full time

Role Overview:
As a Part-Time Liquor Store Customer Assistant, you will be the face of our store, providing outstanding customer service and assistance to our valued patrons. This role is perfect for individuals who are passionate about beverages and enjoy interacting with customers in a fast-paced retail environment.

Key Responsibilities:

- Greet and assist customers with enthusiasm and professionalism.
- Offer product recommendations and provide information about our extensive selection of liquor, wine, and beer.
- Operate cash registers and accurately process transactions.
- Check identification to verify legal drinking age and ensure compliance with regulations.
- Maintain cleanliness and organization of the store, including restocking shelves and monitoring inventory levels.
- Handle customer inquiries, resolve issues promptly, and escalate complex matters to management when necessary.
- Assist with promotional events and contribute to creating engaging displays.

**Requirements**:

- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Flexibility to work weekends, with availability primarily on Fridays, Saturdays, and Sundays.
- Must be at least 18 years old and legally eligible to handle alcohol sales.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on products.
- Opportunity for growth and development within the company.

**Job Type**: Part-time

Pay: From $21.38 per hour

Expected hours: No less than 10 per week

**Experience**:

- Point of Sale (POS) software: 1 year (required)
- Working towards sales targets and KPIs: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 17/04/2024


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