Salesforce Designer

4 days ago

Sydney, Australia KPMG Full time

Continuous business transformation with technology is essential for organisations seeking to grow, increase efficiencies and remain relevant amid times of innovation and change. Our Technology Implementation team work closely with organisations to enhance the potential of their technology through the analysis, assessment, and implementation of proven technology solutions. Successful transformation is more than embedding new technology into a business. It requires deep industry insight, functional expertise and technology know-how that underpins an organisation’s strategic goals.

**Your Opportunity**

At KPMG, our Salesforce Designers are responsible for designing functional solutions and experiences that align to the business objectives. Day-to-day tasks include:

- Being an advisor on “the art of the possible,” to ensure best practice capabilities and out-of-the-box functionality are adopted and assessing the efficiency and effectiveness of processes/systems to deliver current and future customer needs.
- Working closely with Architects, Business SMEs and other Designers to shape business capability maps and process flows, and design personas, customer journeys, and functional specifications.
- Working closely with Business SMEs to develop and prioritise requirements/user stories, and ensure they are understood by the team.
- Configure and run system demos for workshops, including creating prototypes and wireframes.
- Configuring out of the box functionality that aligns to development principles. Unit test components that the designer has created or amended.
- Supporting Change Management team members in enabling business transition and helping to establish change.

**How are you extraordinary?**
- You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You can digest, distil, and communicate complex concepts in both written and verbal forms.
- You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.

**Your Experience**
- Salesforce platform implementation experience
- An innovative mindset and a can-do attitude
- A passion for problem solving enabled through technology

**Qualifications**:

- Salesforce certifications including but not limited to: Certified Admin, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder
- Relevant University degree or an industry recognised qualification

**Additional Information**:
KPMG is one of the most trusted and respected global professional services firms. We partner with clients across an array of industries to solve complex challenges, steer change, drive disruption, and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

**_ At KPMG every career is different, and we look forward to seeing how you grow with us._

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