People Operations Specialist

3 months ago

Sydney, Australia OpenTable Full time

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

**About the Role**:
The People Operations team at OpenTable | KAYAK is all about improving the employee experience while always considering efficiency and scalability.

As a People Operations Specialist, you will play an important role in supporting the global workforce and broader HR team. You will support both OpenTable and KAYAK brands across all regions with day-to-day business activities associated with people-related systems, processes, policies, and procedures.

This is an Australia based role and will require flexibility in working hours to help support other regions as required.

In this role, you will:

- Support the global workforce by providing prompt and effective responses to inquiries via Zendesk, in line with company SLAs.
- Assist with troubleshooting Workday, our HRIS system, related to employee life cycle processes, and self-service functionality via our Zendesk platform.
- Assist with the processing of employee lifecycle transactions in Workday, including hires, onboarding, offboarding, role changes, and internal transfers, whilst always ensuring a positive employee experience and best practices are followed across all locations. Work closely with HRBPs, Compensation, Leadership, and the Systems team to ensure transactions are approved and executed promptly.
- Conduct orientation sessions for new hires in APAC. Serve as a point of contact for new hires during the onboarding process, addressing any questions and providing guidance as needed.
- Support activities relating to payroll, benefits processing, leave administration, and background and identity checks.
- Maintain employee records and Workday data ensuring it is accurate and up to date at all times by assisting with data audits across all regions.
- Assist our Talent Acquisition team with scheduling and coordinating phone and video interviews, offer /contract generation, and background and identity check management, across global locations, as required.
- Assist with the contracting, onboarding, and contract extension processes for Contractors, partnering with managers to ensure onboarding requirements are met.
- Contribute to the continual development and enhancement of our people processes and workflows, aiming to drive HR process efficiency as well as employee experiences.
- Participate in team-identified projects/initiatives and any ad hoc projects.
- HR Experience: 2+ years of experience working in an HR role focusing on HR Operations, HRIS management and HR process improvement, preferably in a multi-national or global company. Experience working with Workday HRIS is a plus.
- HR Knowledge: Solid working knowledge of employment law in APAC countries, specifically: Australia, Hong Kong, South Korea and Taiwan with a curiosity to learn more.
- General HR practices for other countries are a plus. Open to learning more about NORAM and EMEA countries.
- Productivity: Can proficiently manage routine HR tasks, interpret policies and processes accurately and independently, prioritise effectively, handle multiple tasks and conflicting priorities and meet deadlines for projects and special requests.
- Communication: Can Communicate professionally and effectively - both verbally and in writing. Has the ability to provide clear and concise responses to employees, and the response addresses the inquiry and anticipates potential questions.
- Teamwork: Can gain trust and build relationships with immediate and wider teams and collaborate effectively. Is a solution-oriented team player who is a self-starter and can work independently and as part of a global team.
- Leadership: Independently ask questions about career paths and growth and development opportunities. Continues to find opportunities to learn about areas of specialism and demonstrates a curiosity to learn about different regions, cultures, legislation, and ways of working.

**Benefits**:

- Work from (almost) anywhere; wherever you do your best work.
- Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
- Annual Health and Wellness Reimbursement.
- 1 floating day off p

  • People Operations Specialist

    7 months ago

    Sydney, Australia SafetyCulture Full time

    **People Operations Specialist**: - Sydney- People - People Operations /- Full-time Permanent /- Hybrid- SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We are building a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better...

  • Employment Specialist

    2 weeks ago

    Sydney, Australia WiseTech Global Full time

    **About the role**: Working as part of this collaborative team you will use your technical Employment Specialist skills to get involved in multiple projects across the organisation. WiseTech Global operates across 31+ countries so you will conduct research, analysis, and prepare employment templates, amendments, and other 'HR' paperwork for our global...

  • People Operations Specialist

    3 months ago

    Sydney, Australia Q-CTRL Full time

    **About us** We hold the key to making quantum technology useful and operate at the highest levels of the emerging quantum sector. Our products are already revolutionizing the way quantum technology is used; From educating the workforce on how quantum computing works with Black Opal, to the industry-first native integration of our performance-management...

  • People Operations Specialist

    3 months ago

    Sydney, Australia KAYAK Full time

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

  • People Operations Lead

    7 months ago

    Sydney, Australia Tyro Full time

    **Why work for us** We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome...

  • People and Culture Partner

    7 months ago

    Sydney, Australia Small Animal Specialist Hospital Full time

    Dynamic and collaborative people and culture team - Fast-paced and rewarding environment - Key partnering role Are you ready to embark on a thrilling journey of creating a workplace that is truly purpose driven? Do you dream of being part of a team that aspires to be the absolute best in the industry? Look no further! An extraordinary opportunity awaits you...

  • People & Culture Graduate

    2 weeks ago

    Sydney, Australia Small Animal Specialist Hospital Full time

    Grow your career - Supportive leaders, committed to your learning and development - Pet friendly environment Are you a recent graduate or graduating soon and looking to grow your career in People & Culture within a dynamic and supportive environment? SASH prides itself on providing excellence in animal health care and we do this through providing our people...

  • People and Organisational Change Specialist

    2 days ago

    Sydney, Australia Southern NSW Local Health District Full time

    **People and Organisational Change Specialist** **About the opportunity** We are looking for a People and Organisational Change Specialist to join the eHealth NSW operating model program and deliver operational strategic workforce planning and organisational change management initiatives to enable successful workforce transformation in the eHealth NSW...

  • Customer Service Specialists

    1 week ago

    Sydney, Australia Lotus People Full time

    **Work full-time hours Mon to Fri, with no weekend work required**: - **6 months Fixed Term Contract, hybrid working!**: - **CBD office location, WHV welcome to apply**: - **$70,000 + super** **THE COMPANY** Lotus People are very excited to be working with a leading automotive organisation. This agile and innovative company has won multiple awards and...

  • Talent Acquisition and People Operations Specialist

    1 day ago

    Sydney, Australia Freelancer.com Full time

    As a Talent Acquisition and People Operations Specialist, you will play a crucial role in attracting, hiring, and retaining top talent for our organization. You will collaborate closely with various stakeholders to develop and execute effective talent acquisition strategies, while also ensuring a smooth and positive employee experience throughout the entire...

  • Database Specialist

    6 months ago

    Sydney, Australia Limelight People Full time

    **SYDNEY** - Global Capital Markets FinTech - Python | PostGreSQL | Data - Highly Complex Engineering Environment **Database Specialist / Engineer - **Limelight People are supporting our clients APAC growth plans and are searching for a Database Specialist / Engineer to join their growing business.** **Database Specialist / Engineer - **We are looking for...

  • Business Systems Specialist

    7 months ago

    Sydney, Australia Public Sector People Full time

    6 month Business Systems Specialist contract role - Lead innovation and drive business improvements - Highly competitive hourly rate ith high chance of extension We are looking for a highly motivated Business Systems Specialist to join a local council in Sydney, for a contract period of 6 months. **The Opportunity: Be a Systems Superhero** In this role,...

  • Etf Analyst

    8 months ago

    Sydney, Australia Limelight People Full time

    **SYDNEY** - ETF Products - Global Market Leader - Data | ETF | Analysis | Excel **ETF Analyst / Specialist - Immediate required is an ETF Specialist for our global financial services client.** **ETF Analyst / Specialist - **You will be responsible for supporting our clients rapidly growing ETF division. This is a wide ranging position giving you exposure...

  • Technical Specialist

    7 months ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371137 Industry IT Salary per hour - Min: AUD 120 - Max: AUD 150 **Location**: ACT, NSW, NT, QLD, SA, TAS, VIC, WA. - **Contract**: 12 months with 2x 12 months extensions. - **Eligibility**: Australian citizenship and Baseline security clearance required. - **Working Arrangement**: Hybrid working Arrangement -...

  • Work Capacity Specialist

    2 weeks ago

    Sydney, Australia Haylo People Full time

    Salary between $100,000 - $115,000 + Super - Flexible working arrangements with up to 3 days working at home - A newly created specialist team where you can make an impact Newly created role to own decisions within a new centralised specialist team within a growing Claims Service Provider in Sydney. Help build processes and improve capability & expertise...

  • People Operations Specialist

    4 days ago

    Sydney, Australia WiseTech Global Full time

    **Who You Are**: You’re comfortable prioritising and managing multiple deliverables, and are proficient in identifying, establishing and maintaining relationships with key internal and external stakeholders. We’re not so caught up on the number of years of experience you have, but rather your interest, energy, dedication and commitment to learning what...

  • Injury Management Specialist

    2 weeks ago

    Sydney, Australia Haylo People Full time

    Sydney CBD - no travel - Part-time & Full-time - Permanent - Stable, long standing & well-reputed A well established and leading NSW state based organisation are creating a brand new role for a rehab counsellor or psychologist to join a collaborative team as an Injury Specialist. The role comes with a competitive salary, no travel requirements, is between...

  • Draftsperson Specialist

    3 days ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    **Mechanical Drafting Specialist** We are seeking an experienced Mechanical Drafting Specialist to join our clients team. All Applicants must be Australian/New Zealand Citizens OR Permanent Residents. **Location: Mascot** **About the company**: Our client, a leading infrastructure, service, and operations business, is now investing heavily in its...

  • People and Culture Manager

    2 weeks ago

    Sydney, Australia Beaumont People Full time

    **People and Culture Manager** - Inner city office, located close to multiple transit locations, easy and accessible commute - Business partner across the organisation, manage a generalist HR portfolio - Tight-knit and supportive team, and a range of benefits on offer including NFP salary packaging and WFH/WFO flexibility - $130 - 140,000 +...

  • Systems & Process Improvement Specialist

    3 days ago

    Sydney, Australia Beaumont People Full time

    Competitive Salary $85K - $89K + Super - The opportunity to work for an organisation that aligns with your values - Contribute to creating positive social outcomes with a great organisation An amazing opportunity to work with one of the leading NFP organisations in striving for change as a Systems and Process improvement Specialist. Does this sound like...