Customer Analytics Consultant

2 months ago


Sydney, Australia Verint Systems Inc. Full time

An exciting opportunity exists at Verint - a global software organisation and market leader that offers a holistic vision for customer engagement solutions. Our solutions help our customers optimize their customer experience by understanding their business operations, customer sentiment and intent through a comprehensive set of analytical tools, which create enduring customer relationships by connecting work, data and experiences across the enterprise.

The main elements of this role will involve consultation around our client’s current Voice of the Customer Analytics approach with a specific focus on Speech Analytics, Text Analytics, Automated Quality Management, Customer Feedback Management and CX-enhancing technologies, defining frameworks for implementation, analysis methodology and optimisation of business operations across our clients’ operations.

This role will have variety and flexibility, working with multiple customers across various industry verticals on short projects time or developing a one-on-one relationship with a customer to deliver consulting services in a longer term engagement.



  • Sydney, Australia Nucleus Global Solutions Full time

    An exciting opportunity exists at a global software organisation and market leader that offers a holistic vision for customer engagement solutions. Our solutions help our customers optimize their customer experience by understanding their business operations, customer sentiment and intent through a comprehensive set of analytical tools, which create enduring...


  • Sydney, New South Wales, Australia Nucleus Global Solutions Full time

    An exciting opportunity exists at a global software organisation and market leader that offers a holistic vision for customer engagement solutions. Our solutions help our customers optimize their customer experience by understanding their business operations, customer sentiment and intent through a comprehensive set of analytical tools, which create enduring...


  • Sydney, Australia Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ Role Brief: 2-5 years of Supply Chain Analytics & Modeling using Python/R, SQL and Machine Learning. Brief about the Team & Fractal: Fractal Analytics is Leading Fortune 500 companies leverage Big Data,...

  • Data Consultant

    5 days ago


    Sydney, Australia EdgeRed Analytics Full time

    **Location**:Sydney NSW **Sector**:Mathematics, Statistics & Information Sciences (Science & Technology) **Employment type**:Full time **Salary**:$90,000 - $120,000 per year plus superannuation **Company overview** EdgeRed is an Australian boutique consultancy specialising in data and analytics. Founded in late 2017, we leverage the value of data and...


  • Sydney, New South Wales, Australia Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business._Role Brief:2-5 years of Supply Chain Analytics & Modeling using Python/R, SQL and Machine Learning.Brief about the Team & Fractal:Fractal Analytics is Leading Fortune 500 companies leverage Big Data,...


  • Sydney, Australia Kaliba Full time

    **Location**: Sydney - New South Wales **WorkType**: Full Time **Salary**: $0.00 - $0.00 Annual CompanyThis organisation is a leading vendor in contact centre and customer experience technology. They have been going from strength to strength with some major client wins of late and are now looking to expand the team with a Customer Ana... **Company** This...

  • Analytics Consultant

    2 months ago


    Sydney, Australia MIP Full time

    **MIP is always keen to find Data Analytics Consultants in Sydney, Melbourne and Brisbane**: **What you’ll need**: - Certification in Tableau and/or Alteryx technologies - Excellent understanding of all things data - modelling, governance, quality, etc - Good understanding of data science principles and practices - Experience with R and Python is...

  • Analytics Consultant

    4 weeks ago


    Sydney, Australia Protecht Group Full time

    **About Protecht - Who we are!** Protecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked, and brilliant risk management is the fuel that drives us all to reach new heights. Our...

  • Analytics Consultant

    4 weeks ago


    Sydney, Australia Protecht Group Full time

    **About Protecht - Who we are!** Protecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked, and brilliant risk management is the fuel that drives us all to reach new heights. Our...


  • Sydney, New South Wales, Australia MIP Full time

    MIP is always keen to find Data Analytics Consultants in Sydney, Melbourne and Brisbane:What you'll need: Certification in Tableau and/or Alteryx technologies Excellent understanding of all things data modelling, governance, quality, etc Good understanding of data science principles and practices Experience with R and Python is preferred but not mandatory...


  • Sydney, New South Wales, Australia Protecht Group Full time

    About Protecht - Who we areProtecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked, and brilliant risk management is the fuel that drives us all to reach new heights.Our cloud-based...

  • Analytics Consultant

    2 months ago


    Sydney, Australia InterWorks Full time

    Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of not knowing what awaits you each day exciting? Are you hard-wired to solve problems through creativity and deep investigation? If you love people as much as consulting and solving problems, we want you on our team. The...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are looking for an experienced Adobe Analytics Consultant. In this role, providing strategic guidance and technical expertise in implementing and optimizing Adobe Analytics solutions for clients.RequirementsProven experience as an Adobe Analytics Consultant, with a strong understanding of Adobe Analytics suite and its implementation. Experience in...


  • Sydney, Australia MIP Full time

    **MIP is always keen to find Data Analytics Consultants in Sydney, Melbourne and Brisbane**: **What you’ll need**: - Certification in Tableau and/or Alteryx technologies - Excellent understanding of all things data - modelling, governance, quality, etc - Good understanding of data science principles and practices - Experience with R and Python is...


  • Sydney, Australia KAPiTAL Consulting Full time

    Consulting Partner role - Big4 Consulting experience ideal - Data and Analytics **About the Role** Kapital has been engaged by a leading consulting client to assist in the search for a - **newly created role** and will play a huge part in the strategic advisory of the organisation.**Technical Requirements** - An experienced **Data & Analytics Consulting...

  • Analytics Consultant

    2 weeks ago


    Sydney, Australia AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...


  • Sydney, Australia Continuum Jobs Full time

    IT & Telecomms - Sydney - Permanent / Full Time 20/01/2023 **TM1 | Planning Analytics Consultant** - Permanent Full Time role - Melbourne, Sydney, Brisbane locations - Hybrid arrangements available **About The Role** This industry leading organisation is looking for exceptional resources to assist in providing high level TM1 solutions and services to a...

  • Consultant

    2 months ago


    Sydney, Australia Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

  • Consultant

    5 days ago


    Sydney, New South Wales, Australia Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business._If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us


  • Sydney, Australia Clayton Utz Full time

    Clayton Utz is a leading law firm at the forefront of innovation and technology in the legal sector. We pride ourselves on delivering exceptional client service and are committed to driving data transformation within our industry. As we continue to expand our Forensic & Technology Services capabilities, we are seeking a skilled and motivated Data Analytics...