Rental Operations Agent

4 weeks ago

Maroochydore, Australia Avis Budget Group Full time

$29.40 per hour + penalty rates
- Minimum 3-4 days availability
- Training provided on the job

**About the Role**

As a Rental Operations Agent you will be involved in all aspects of our business In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

**What you’ll do**
- Interact with our customers face to face, promoting the Avis Budget Group brand
- Completing rental transactions, contracts and bookings
- Cleaning the interior and exterior of our vehicles according to company standards
- Inspecting vehicles for any damages that occurred during the previous rentals

**What we’re looking for**
- Applicants must have a full and valid driver’s licence
- Casual position requires minimum of 3-4 days availability
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information

**Benefits and Perks**
- **$29.40 per hour (rate includes casual loadings) +** **penalty rates**:

- **Wellbeing programme** incl. **life insurance** + **discounted health insurance** + **superannuation** options
- Access to **Perkbox** **- discounts and offers** with hundreds of retailers and big brands, including on **cinema tickets**, **fitness classes**, **shopping discounts** and much more
- Employee discounts on **car rental** across Avis Budget Group
- Employee Assistance Programme **(EAP)** provided by Converge - 24/7 support for your mental health and wellbeing
- **Full training provided** to help you achieve your goals & reach your potential

**About Avis Budget Group**

We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex** - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

**Job Types**: Full-time, Casual

**Salary**: $29.40 - $35.00 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Licence/Certification:

- Full Driver Licence (Manual not required) (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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