Executive Housekeeper

4 weeks ago

Brisbane, Australia silk Full time

Guide and manage your team towards housekeeping excellence.
- Shape your team through direct involvement in the recruitment process.
- Navigate your career path with our expansive hospitality network.

**Position Overview**: Join Silk Hospitality, a dynamic company with a multifaceted portfolio in hospitality management, and become a part of our leadership team as an Executive Housekeeper. With a focus on excellence and innovation in guest and client relations, we provide an opportunity for you to not only maintain our esteemed cleanliness standards but also play a key role in staff development and recruitment. We recognize the importance of executive input in team composition and training, ensuring your expertise directly contributes to shaping your team for success.

**Your Role and Impact**: As an Executive Housekeeper, you will have the opportunity to:

- **Direct Recruitment & Training**: Interview, recruit, and oversee the training of your team, ensuring staff development aligns with company values and service standards.
- **Maintain Exceptional Standards**: Conduct daily walkthroughs of guest rooms and public areas, upholding our commitment to a pristine environment.
- **Elevate Guest & Client Relations**: Enhance the stay of our guests and build strong relationships with clients, ensuring their needs and expectations are surpassed.
- **Operational Excellence**: Lead team meetings, manage inventories, and collaborate with departments to streamline hotel operations.
- **Quality Assurance**: Implement audits and corrective measures, continuously raising the bar for quality and guest satisfaction.
- **Leadership & Strategy**: Engage in management meetings, contributing to the strategic direction of our operations.
- **Career Advancement**: Embrace the opportunity for internal transfers within our various operations to grow and expand your career.

**Qualities and Experience Required**:

- Demonstrable leadership experience in housekeeping or a related field.
- Exceptional interpersonal skills with a strong focus on both guest and client relations.
- Ability to mentor and drive a team towards excellence.
- Physical fitness to meet the job’s demands coupled with a proactive, problem-solving demeanour.
- Eagerness to take initiative and embody a professional attitude.

**Why Join Silk Hospitality?** Embark on a career with a company that values growth, from personal development through to professional advancement. With multiple operations under our umbrella, you’ll have the chance to experience diverse environments and challenges that foster your career progression. As an integral part of our team, your influence will extend beyond housekeeping, shaping the very fabric of our company culture and guest experience.

**Become the Cornerstone of Our Service Excellence**: Are you ready to step into a role where your leadership will have a direct impact on our team dynamics and client satisfaction?

For a confidential discussion about this role, please contact our Recruitment Lead, Michela Orsini at (08) 6188 6600.

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