Technical Support Officer

4 weeks ago

Brisbane, Australia ASSA ABLOY Full time

Join an iconic Australian Brand
- Forbes Top 100 innovative company
- Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks

**About Us**

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing site which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occassions.

**About The Role**

We currently have an opportunity for a motivated Technical Support Officer - Specification Writer to join our team based in Murarrie, Queensland.

**About You**

This is a great entry-level opportunity for an individual wanting to build a career within a sales role or the broader business with both a local and global market leader in this industry.

The successful applicant entering this role would ideally have:

- An aptitude for problem solving and technical tasks
- Ability to provide a high level of customer service and have strong computer skills
- A willingness to learn our Building Information Modeling (BIM) software as well as learning how to develop schedules for clients
- A willingness to develop an advanced understanding of Australian Standards and building codes
- Experience with with CRM ( Salesforce or Microsoft Dynamics 365) and mechanical, electro-mechanical and / or Electronic Access Control (EAC) would be desirable but not essential
- Experience with specification writing and sales or architectural documenting ideally within the commercial construction industry would also be highly desirable

**In Return**

We are a global company with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training opportunities and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make ASSA ABLOY such a great place to work.

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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