Despatch Officer

Despatch Officer - Darra, QLD

Are you ready to be the driving force behind our CSR Site in Darra, QLD? We are looking for a Despatch Officer to keep our operations running smoothly, to ensure seamless execution of logistics and warehouse operations.

About the Opportunity
We have an opportunity for a Despatch Officer to commence asap, who is looking to join an Australian owned, market leading organisation on a full-time permanent basis based at our facility in Darra, QLD.
Reporting to the Operations Manager you will receive customer orders, plan and allocate the delivery requirements and ensure process and compliance discipline is applied to all despatches to drive data accuracy and customer satisfaction. You will be the liaison between customers, carriers, drivers and yard management whilst maintaining strict compliance to COR responsibilities or load restraint.
You will participate in safety initiatives, support with safety inductions when required, maintain relevant induction and licensing records for drivers and ensure all safety equipment is used as required.
Working hours will be Monday to Friday, 7:00am - 3:00pm or as the business requirements can change, this may vary. Overtime also available in peak times.

**Key Responsibilities**:

- Liaise with Customer Service and resolve logistics related customer issues
- Verify that pick slips are accurately completed by loaders and checkers
- Validate PODs are completed correctly for each delivery and ensure drivers maintain disciplines in completing delivery documentation or records
- Deal effectively with daily issues that may arise with customer loads or deliveries
- Maintain quality data and deliver reports in a timely manner to drive improved performance in the supply chain.
- Maintain truck turnaround time spreadsheet with relevant data
- SAP reporting and reconciliations
- Transport metric and goods received reporting
- Inventory control
- Purchasing (Ordering of Materials)
- Induct relevant people in the site Safety rules when required, maintain relevant induction and licencing records for drivers and ensure all Safety equipment is used as required & participation in safety initiatives
- Involvement in risk reduction processes

**About you**:

- Demonstrated experience in a similar role
- Demonstrated ability to logically solve problems
- Active, hands-on approach
- Strong numerical and literacy skills
- Attention to detail with ability to analyse information to drive improvements
- Experience using SAP
- Excellent interpersonal and communication skills
- Demonstrable experience in developing and maintaining internal and external customer working relationships
- Ability and willingness to learn new things
- A cooperative and constructive approach to the workplace
- Acts with integrity and honesty
- Able to work under pressure
- Safety focus

What we can offer in return
- Competitive salary package + 12% superannuation + 25% Annual Leave loading
- Career development opportunities within the wider CSR business
- Supportive and engaging work environment

How to Apply

About CSR
CSR is a leading Australian Manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high-performing building products and systems for the residential and commercial segments across Australia and New Zealand.