Operational Systems/ Security and Infrastructure

3 weeks ago

Canberra, Australia National Capital Private Hospital Full time

**_National Capital Hospital is currently looking for an Operational Systems/ Security and Infrastructure Manager to join their team._**

National Capital Private Hospital is seeking an **_Operational Systems/ Security and Infrastructure Manager _**to join our team on a Full-time basis. In this fast paced and varied environment you will take pride in your work, have a friendly and positive work attitude and a commitment to customer satisfaction.

**About us**

Come and join our expert team of Doctors, dedicated nurses and other professionals at National Capital Private Hospital. National Capital Private Hospital is a 150 Acute care bed hospital

Joining our team means you’ll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow.

**Position summary**

The position is responsible for managing an efficient IT / Telephony and Security for the hospital/facility. Coordinating breakdowns, liaising and organizing external contractors, ensuring compliance with relevant statutory requirements to support processes, budget and business direction of the hospital /facility.

The position will ensure a structured approach is undertaken to meet accreditation standards relevant to the Operational Support service as well as overseeing the identification of assets, testing of electrical equipment, participating in Emergency Codes (where relevant), grounds maintenance, pest control management, painting.

Demonstration of a commitment to continuous quality improvement through National Safety and Quality Healthcare Standards (NSQHS), Workplace Health and Safety practices and an achievement of hospital/facility accreditation whilst delivering a high standard of customer service at all times is integral to this position.

**As a **_Operational Systems/ Security and Infrastructure Manager_**, you will report to the General Manager.**

**Selection Criteria**
- General IT / Telephony/ Security experience
- Fire & Emergency training
- Experience in Facility Management (Hospital Setting preferred)
- Effective communication and interpersonal skills
- Qualification in a relevant field preferred.

**Personal Competencies required**:

- Ability to perform hands-on tasks
- Practical and able to propose and implement solutions to issues in a timely, cost efficient manner
- Proactive in preventative Operational Systems Management
- Able to identify efficiencies and implement strategies to achieve results
- Ability to prioritise and schedule work efficiently
- Excellent communication skills, both verbal and written
- Ability to manage external contractors
- Ability to negotiate best prices

**Preventative Maintenance and Asset Management**
- Schedule maintenance tasks per manufacturer’s recommendations and Australian Standards
- Implement an efficient maintenance logging system, identify key performance indicators (KPIs) for turn around time and evaluate
- Adhere to the Healthscope IT and Security policies
- Prioritise repairs and systems maintenance
- Ensure efficient usage of the facility’s low patient activity times to plan significant works in discussion with General Manager/delegate
- Undertake a hands-on role
- Maintain statutory compliance records where necessary
- Provide management reports as requested
- Ensure condemned equipment is disposed and advise financial accountant of the need to remove item from asset register
- Work with the financial accountant to ensure all equipment is asset identified. Maintain appropriate records/documentation

**External Contractors**
- Utilise external contractors where required and to meet statutory regulations
- Negotiate efficient prices
- Coordinate external contractors whilst on site
- Oversee external contractors if hourly rate is quoted to ensure work is undertaken efficiently to minimize costs
- Ensure contractors are inducted according to Healthscope Work, Health and Safety policy including insurance and qualification checks. Maintain accurate records
- Ensure all contractors sign in as visitors to the hospital/facility and wear appropriate identification
- In consultation with General Manager ensure regular contracts are reviewed periodically and renegotiated according to the needs of the facility/hospitals (e.g. Biomedical, IT, Telephony, pest control etc.)
- Ensure contractors conduct themselves in a professional manner.

**Tools and Equipment**
- Ensure all equipment is maintained in a safe working manner
- Keep work areas tidy and free from tripping and other hazards
- In consultation with financial accountant establish trade accounts for the purchase of consumables
- Ensure efficient use of recyclable material wherever possible
- Periodically ensure all non usable material/rubbish is removed from premises
- Identify an appropriate equipment replacement/purchase program in consultation with the General Manager

**Applications close**: 25th September 2023

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