Datacenter Security Operations Manager
6 months ago
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Datacenter Security Operations Manager.**
The CO&I Physical Security team is organized within CO+I and falls under its Core Operations Functions (COF) team. The CO+I Physical Security team is dedicated to delivering the most trustworthy and efficient physical security services to protect the personnel, infrastructure, data and confidential information foundational to the Microsoft Cloud. Our vision is to be the most reliable, rigorous and trusted industry provider of hyperscale cloud physical security.
**The Role**
**Responsibilities**:
**Internal**:
- Oversee the implementation of physical security policies and procedures, ensuring Microsoft’s physical security vendor has the resources and information to deliver physical security services that exceed Microsoft and customer requirements to protect people, information and critical infrastructure
- Partner with datacenter operations, security systems and other Microsoft stakeholders to ensure secure and continuous operations while maintaining a One Team, One Microsoft environment
- Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters, seeking data and recommending strategies and ideas to reduce churn, optimize resources, implement creative solutions to problems, scale, automate and simplify process whenever possible
- Demonstrate and promote a Microsoft culture within the workplace that supports the ability to attract, develop and retain talent; deliver results through teamwork; role model our Microsoft values with a passion for diversity and inclusion
- Partner with vendor guard force management at site to drive a training objective of providing enhanced industry leading and ‘certified’ dedicated Datacenter Security Protection Professionals (ex: Corporate/ASIS/DCPRO certifications)
**External**:
- Partner and collaborate closely with regional peer leaders and stakeholders, focused on maintaining a One Team, One Microsoft environment
- As the on-site COF representative, ensure the operations team and all related security vendors successfully represent Microsoft during internal, external and customer audits for all COF teams (EH&S, EGRC, etc)
- Provide a holistic security program (end-to-end) approach to oversight, providing integrated support to regional evaluation, design, project management and operational leadership resources from conception to decommissioning
- Facilitate and support field site visits to assess the state and health of physical security, safety and other COF teams; collaborate with peer colleagues at other datacenters to review, assess and share “best practices;” document issues identified during those visits requiring improvement; and follow through on recommendations/actions to resolution
- Receive escalations/notifications of physical security and business impacting events and appropriately triage, ensure that regional leadership is kept informed through regular communication as appropriate and that the necessary personnel for managing an incident respond effectively
- Direct, in-person SME engagement with security integrators supporting the physical security system maintenance and trouble shooting
**Insider Threat**:
- Provide localized expertise to recognize key indicators of an insider threat
- facilitate analysis with regional and program-level resources of the local environment to identify specific threat profiles and actors
- Provides an independent (human) two-factor authentication and authorization for all activity on site (Factor 1 = Data Center Operations Manager, Factor 2= DSOM)
- Promote an environment of awareness and continuous learning to mitigate insider threat, promoting empowerment of the work force to be force multipliers in an ‘all’ organisation holistic mitigation strategy
- Focus policies, procedures and training to continually enhance Microsoft’s prevention, deterrence, and advanced detection capability to create a program “differentiator” from our competitors
**Qualifications**:
**Required Qualifications**:
- 4+ years experience in Security Program or Program Management or related field or demonstrated transferrable skills.
**Background Check Requirements**:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Citizenship Verification: This position requires verifcation of Australian Citizenship to meet federal government security requirements.
- NV1 Clearance Assessment: This position may require an enhanced background
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