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Housekeeping Manager

1 month ago

Perth, Australia silk Full time

Work for th emost luxurious brand in the country
- Free Parking
- A range of employee discounts

**The Ultimate Housekeeping Adventure Awaits**

Are you ready to embark on an exciting journey with Crown Towers Perth, a world-class 5-star luxury resort? If you have a passion for impeccable service, an eye for detail, and a commitment to delivering unforgettable experiences, we want you to join our team as an Executive Housekeeper.

**Responsibilities - Your Housekeeping Quest**:
**Master of All**: Oversee and manage all housekeeping operations, from the meticulous cleaning of guest rooms to the secret world of back-of-house areas.

**Architect of Perfection**: Develop and implement housekeeping standards and procedures that set the stage for a consistent, top-quality guest experience.

**Team Leader Extraordinaire**: Lead and supervise our exceptional housekeeping staff, ensuring they uphold our lofty standards of cleanliness and service.

**Scheduling Sorcerer**: Skilfully schedule and coordinate the work of the housekeeping team, always keeping an eye on occupancy and guest needs.

**Inventory Wizard**: Maintain a magical inventory of cleaning supplies and equipment, ensuring they are well-stocked and in tip-top condition.

**Inspector Gadget**: Conduct regular inspections to unveil maintenance and repair needs, guaranteeing that all areas meet the resort's high standards.

**Collaboration Conductor**: Collaborate with other departments, such as the front office and maintenance, to ensure a seamless and efficient operation of our enchanted realm.

**Safety & Hygiene Enforcer**: Implement and enforce safety and hygiene protocols to create a safe and enchanting environment for both our cherished guests and the dedicated staff.

**Guest Whisperer**: Handle guest requests and any occasional spells of complaints with professionalism and lightning-quick responsiveness.

**Budget Alchemist**: Craft and manage the housekeeping department's budget with a touch of financial wizardry.

As an accomplished leader, your quest is to support a merry, highly productive team that brings smiles to our guests' faces. You are a problem-solving wizard, and your customer service skills are legendary.

Proven experience in housekeeping management in a luxury hotel or resort setting.

Strong leadership and team management skills.

Excellent organizational and problem-solving abilities.

Exceptional attention to detail and a commitment to excellence.

Knowledge of housekeeping best practices, cleaning techniques, and equipment.

Strong communication and interpersonal skills.

Ability to work effectively in a fast-paced, high-pressure environment.

Flexibility in working hours, including weekends and holidays as needed.

**What's in it for you**:
The opportunity to work with Crown Towers, a prestigious hotel brand renowned for its international luxury.

Employee perks and benefits, including discounts at retail stores and local services.

Coaching, mentoring, and the opportunity for magical upskilling.

A supportive work culture that feels like home.

Gateways to exciting internal promotions and adventures across the realm.

Join the Guild of Silk Hospitality:
Silk Hospitality is a proudly Australian-owned and operated hotel services company with its mystical headquarters in Perth, WA. Since its local establishment in 2010, Silk has been a guiding star in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry. Partnering with hotels of all sizes, from charming boutique inns to grand international chains, Silk weaves a seamless tapestry of exceptional and personalized client experiences.