Student Services School Administration Officer

**Job no**: 504663

**Work type**: temporary full-time

**Location**: St Andrews College - Marayong

**Categories**: Administration

**Student Services Administration Officer**
**8:30am-3:30pm Full-time 65 hours per fortnight.**:
Junior Campus

Implementing the College’s Mission and Vision through engaging in the SPIRE Framework

As a member of the Administration and Operations Team the Student Services Administration Officer is the front line to all student activities. The Student Services Administration Officer is a school-based appointment, with delegated responsibility by the Principal for the coordination of all Student Services and Administration Processes relating to the College.

The role plays a key part in the continuous improvement of St Andrews College by ensuring we provide the most professional customer service experience to Parents, Students and Stakeholders.

The Student Services Administration Officer will be required to liaise with the College Principal, Assistant Principals, Business Manager, and the Administration Operations Manager to ensure all facets of the Student Services Administration functions are carried out.

Qualifications Required:

- Senior First Aid Certificate

**Experience**:
Essential:

- Evidence of working effectively and professionally in an office environment.
- Understanding of the St Andrews College Student Services Processes
- Experience with Compass
- Strong interpersonal skills, customer service and the ability to handle Enrolment information with discretion and diplomacy
- Sound Knowledge of Google Suite
- Effective Time Management and Problem Solving.
- Ability to carry out general office duties.
- Demonstrated ability with Tech One Desirable but not essential.

Knowledge and Competencies Demonstrated:

- Ability to provide a high level communication and customer service to Staff, Parents & Students and external stakeholders.
- Implementation of Data to Compass
- An ability to engage with the community through Compass
- Employs highly developed time-management skills and ensures an appropriate work/life balance.
- Thinks and plans strategically with the ability to initiate change.
- Ensure the highest standards of confidentiality are maintained.

Position Objective:
The Student Services Administration Officer works in partnership with the Administration Team to effectively and efficiently provide administration services to the delegation from the Principal:
Key Result Areas:

- Works collaboratively and collegially with all staff to ensure a high level of customer service.
- Administration duties i.e., Phone enquiries, student filing, receipting and archiving.
- Assist with Data Entry during Enrolment period.
- Implement updated procedures to ensure increased productivity.
- Provide customer service in relation to counter enquiries, phone calls and student enquiries.
- Support Administration staff with End of Day Banking when required
- Processing of payments from Parents and students when required
- Ordering and maintaining stationery & Cleaning supplies
- Provide first aid to students and staff and assisting in administrative student welfare needs, Maintaining student Medication & Medical Plans
- Coordination of student and staff vaccinations with NSW Health
- Arranging student information for Opal Cards and Bus information
- Photocopying for teachers (class sets)
- Student Filing
- Announcements
- Liaison with the School Photographer in relation to Student ID Cards.

Evidence / Expected Outcomes

The role requires significant and ongoing liaison with:

- The Administration Operations Manager
- in relation to updated processes for Student Services
- Relevant Professional Learning

Catholic Schools Parramatta Diocese is a modern working environment that requires the agility of staff to respond to a changing educational context and the needs of our communities. CEDP may amend the duties and responsibilities of staff in accordance with changing circumstances and business needs.

Catholic Schools Parramatta Diocese (CSPD) is a child safe organisation, and is committed to providing child safe communities that recognise and uphold the dignity and rights of all children and young people.

Applications close Tuesday 6th June 2023.

Position Description

**Advertised**: 30 May 2023 09:05 AUS Eastern Standard Time
**Applications close**: 06 Jun 2023 23:06 AUS Eastern Standard Time