Digital Producer

2 weeks ago

Melbourne, Australia Jetstar Full time

**Join and shape a growing Digital team at Jetstar**:

- ** Flexible ways of working - hybrid model with 3 days onsite**:

- ** Full time permanent opportunity based at our head office in Collingwood**

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

**The core responsibilities of this role will be**:

- Writing, editing and sense-checking copy, sourcing and editing images for Jetstar products and services.
- Ensuring content meets Jetstar's editorial, design, brand and project guidelines and is aligned to broader strategy.
- Working with the content team to define and deliver copy for all digital channels.
- Collaborating with stakeholders in Australia, New Zealand, Singapore, China and Japan to deliver content tailored to domestic and international customers.
- Improving customer satisfaction and conversion by improving customer experience.
- Identifying and driving tactical content improvement activities such as audit and analysis of existing content.
- Managing stakeholder expectations across diverse business areas.

**To be considered, key skills will include**:

- 5+ years delivering content for a customer focused website is essential, including a strong, demonstrated understanding of web usability principles.
- Professional digital copywriting experience is essential, ideally including UX and functional copy.
- Professional editing experience is essential, ideally including content design experience.
- Ability to lead content work and contribute effectively to cross-functional teams working on complex projects.
- Excellent problem-solving skills and proven ability in stakeholder management.
- Experience working with issue and project tracking systems such as Jira.
- Hands-on experience with Content Management Systems.
- Experience using analytics and SEO tools.
- Experience working in an Agile environment.

**Highly regarded**:

- Tertiary qualifications in writing and editing.
- Proficiency in Asian languages relevant to Jetstar destinations.
- International work experience.

**_ About Jetstar_**
- The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.**_Our Culture_**
- Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled._

**_
Our Benefits_**
- Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines._

**_ Inclusion and Diversity_**:
**Applications close on the 25th of February**

R90862

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