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Administration Assistant/receptionist

1 month ago

Auburn, Australia Mobile Earwax SpecialistEARDOC Full time

**Join Our Team as a Receptionist at Our Audiologist Clinic**

Are you a friendly and organised individual with a passion for helping others? Are you seeking an opportunity to be the welcoming face of a busy audiology clinic? Look no further - we're hiring a Receptionist to join our team and provide exceptional customer service to our patients

**Key Responsibilities**:
**Front Desk Operations**: Greet patients, answer phone calls, and respond to inquiries in a professional and courteous manner.

**Appointment Scheduling**: Manage the appointment calendar, schedule patient visits, and send appointment reminders.

**Patient Registration**: Assist patients with completing necessary forms, verify insurance information, and maintain accurate patient records.

**Administrative Support**: Provide general administrative assistance, including filing, data entry, and coordinating with other clinic staff.

**Requirements**:

- **Customer Service Skills**: Friendly and personable with excellent communication skills and a commitment to providing exceptional customer service.
- **Organisational Abilities**: Ability to multitask, prioritise tasks, and maintain attention to detail in a fast-paced environment.
- **Tech Proficiency**: Comfortable using computers and basic office software, with the ability to learn new software systems quickly.
- **Team Player**: Collaborative attitude with a willingness to support colleagues and contribute to a positive work environment.
- **Empathy and Professionalism**: Ability to interact with patients with empathy, compassion, and professionalism.

**Why Choose Us?**
- **Meaningful Work**: Be a part of a team dedicated to improving the lives of individuals with hearing loss and helping them on their journey to better hearing.
- **Supportive Team Environment**: Join a friendly and supportive team of professionals who are passionate about providing high-quality care to our patients.
- **Competitive Compensation**: Enjoy a competitive salary and benefits package, including healthcare coverage and paid time off.
- **Opportunity for Growth**: Gain valuable experience and opportunities for career advancement in the field of healthcare administration.
- Don't miss out on this exciting opportunity to make a difference in the lives of our patients_

Pay: $50,000.00 - $70,000.07 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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