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Fundraising Call Centre Role

5 months ago

Surry Hills, Australia Insight Fundraising Full time

**About Us**:
Insight, a leading fundraising agency in Australia, has been making a positive impact since 2003, bringing over 20 years of industry expertise. We are dedicated to advancing the goals of incredible non-profit organizations, including well-known names like RSPCA, Meals on Wheels, Heart Research Institute, Australian Cervical Cancer Foundation, KidsWish Limited and more.

**About You**:
Are you a dynamic and results-driven individual? Join our exceptional sales team to raise funds for deserving charities by selling raffle tickets over the phone. We are looking for engaging communicators with a proven track record in sales or tele-sales.

**Role Requirements**:

- Sales Experience Required, Warm & Cold call sales experience highly preferred
- KPI Driven
- Minimum 24 hours rostered (3-4 shifts) per week.
- Exceptional verbal communication skills
- Fluent English Speaker
- Positive attitude and eagerness to learn
- Resilience, self-motivation, and enthusiasm
- Competent typing & computer skills
- Must reside in Sydney/Be able to travel to our Surry Hills office

**What We Offer**:

- $31.09 per hour + Superannuation
- Commission + Bonuses
- Create your own roster
- Fun & Engaging work culture
- Weekly and daily sales incentives
- Team activities
- Full training and support
- Work-life Balance
- Regular Team Lunches
- Opportunities for progression
- Option to become permanent full time after 6 months.
- Minutes away from Central Station and Surry Hills Light rail

**Your Role**:
You will receive comprehensive training and support for cold calling on behalf of respected charities. After your first week, you'll undergo additional training for warm calling. Your responsibilities include:

- Fundraising by building rapport and customizing each pitch to suit the needs of supporters.
- Make supporters feel special and empowered to make a difference by purchasing raffle tickets.
- Build rapport and deliver sales pitches naturally
- Achieve performance KPIs
- Implement feedback coaching and sales development
- Daily Team Briefings
- Regular 1:1 catch-ups

**Disclaimer**

At Insight, **Visa sponsorship** is contingent on possessing valid working rights in Australia, a successful completion of the probationary period, and work performance.

Applications are welcome from those meeting these criteria. Our commitment to diversity and inclusion drives us to create a vibrant workplace where everyone can thrive. Join us in contributing to our dynamic team

**Job Type**: Casual

**Salary**: $31.09 per hour

**Benefits**:

- Employee mentoring program
- Referral program
- Visa sponsorship

Supplemental pay types:

- Commission
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person