Accounts Receivable Specialist

2 weeks ago

Sydney, Australia Smartsheet Full time

The APAC Accounts Receivable Specialist manages cash collections and the resolution of billing queries across the region. Working directly with Smartsheet Customers and partnering with Sales, you will resolve and troubleshoot collections and billing issues. The expectation is to consistently deliver a high-quality customer experience both internally and externally.

You will report to the Team Manager of Accounts Receivable APAC and can work from our Sydney office, as well as with flexibility to work from home.

With a commitment to investing in the APAC region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.

**You Will**:

- Manage customer accounts, including communicating account status and responding to inquiries
- Focus on increasing cash collections and reducing ageing
- Work collaboratively with customers and Sales to resolve blocking issues and ensure timely cash collections
- Provide billing assistance to resolve customer disputes
- Manage escalations internally for customers and Sales
- Aim to drive process improvement
- Complete other responsibilities as assigned to support growth in the APJ region

**You Have**:

- 3+ years of related experiences, with at least 2 years in commercial Accounts Receivable
- A history of meeting or exceeding Collections targets
- Customer Service and service ticket/case management experience
- Excellent verbal and written communication skills
- Attention to detail that enables accurate completion of tasks
- Ability to work independently, manage shifting priorities and handle tasks under pressure
- Japanese language preferred

**Equal Opportunity Employer**

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote

  • Accounts Receivable Specialist

    1 month ago

    Sydney, Australia Domain Group Full time

    **Accounts Receivable Specialist - Sydney Office - Permanent Full Time** We have a great opportunity for an Accounts Receivable Specialist to join our finance team at Domain. Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the...

  • Accounts Receivable Specialist

    4 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at AGL (not for Hatch)** Hatch is supporting AGL to find a great Accounts Receivable Specialist to join their Finance and Accounting team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like AGL. **About the role at AGL** This role...

  • Accounts Receivable

    6 days ago

    Sydney, Australia Elias Recruitment Full time

    Exciting Opportunity based in Sydney CBD - $70,000-90,000K + Super + Great Culture - Collaboration, Innovation, & Personal Growth will come Alive! Exciting role is available for a bright spark who is passionate for all things accounting! Maybe you are fresh out of university and ready to step into your first professional role, where you will be fully...

  • Accounts Receivable

    2 hours ago

    Sydney, Australia people2people Full time

    $65,000 - $70,000 + super + product discounts - Sydney CBD Fringe (South East) - Growth opportunities This international business is a household name. Their products are the envy of the market. With an established customer base, this business offer employment security and the opportunity to earn KPI bonuses. Reporting to the Credit Manager in this team...

  • Accounts Receivable

    2 hours ago

    Sydney, Australia people2people Full time

    $65,000 - $70,000 + super + bonus + product discounts - Sydney CBD Fringe (South East) - Growth opportunities This international business is a household name. Their products are the envy of the market. With an established customer base, this business offer employment security and the opportunity to earn KPI bonuses. Reporting to the Credit Manager in this...

  • Accounts Receivable

    2 weeks ago

    Sydney, Australia Forbo Floorcoverings Pty Ltd Full time

    **Job Summary**: Excellent communication skills in clear English Must be a team player. Ability to liaise with people at all levels. **General Functions and Tasks** - Timely collection and management of debtors Australia and New Zealand - Opening of all new accounts including New Account Proposal form - Australia and New Zealand - Constant liaison with...

  • Accounts Receivable Officer

    5 days ago

    Sydney, Australia Spinifex Recruiting Full time

    Accounts Receivable Officer Local Govt - Town Hall - City 40hr Week Mon- Fri (Potentially 2 days WFH) $41p/h + Super The City of Sydney is seeking a detail-oriented and organised Accounts Receivable Clerk to join our Property Services team. As an integral part of our department, you will be responsible for managing the accounts receivable function...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia Veritas Recruitment Full time

    Penrith Location - onsite parking - Start ASAP 3-6 months could extend - Circa $75,000 - $85,000 + Super **The Company** This Australian owned and operated organisation based in Penrith is growing from strength to strength, with continued growth plans they have recently restructured their finance operations. Currently they have an immediate need for an...

  • Accounts Receivable Officer

    6 days ago

    Sydney, Australia Core Talent Full time

    21 Jul 2023 - NSW, Zetland, Sydney, Australia - Full-time - AU$35 - AU$38 per hour + super - Finance & Accounting I am working with an established commercial business that specialises in Engineering and installation. They are looking for an Accounts Receivable officer on a temporary basis of 2-3 months This role is supporting the Finance team with Accounts...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia ISS Full time

    **Job no**: 530613 **Work type**: Fixed Term Contract **Location**: Sydney **Categories**: Administration & Office Support, Accounting and Finance Our team is growing and we are currently seeking people to join us in the position of** Accounts Receivable Officer **at our **Macquarie Park (Sydney) Office**, employed on a **6 month fixed term contract (38...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia Lawson Elliott Full time

    $25 p/hr - $35 p/hr + Super - Parramatta - Multi-national company This multi national company has grown and developed in Australia for over 50 years. With first class products services they have become one of the Australia’s largest companies within the logistics sector. With trust and support from management, you will be able to drive your skills and...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia Lawson Elliott Recruitment Full time

    $25 p/hr - $35 p/hr + Super - Parramatta - Multi-national company This multi national company has grown and developed in Australia for over 50 years. With first class products services they have become one of the Australia’s largest companies within the logistics sector. With trust and support from management, you will be able to drive your skills and...

  • Accounts Receivable Officer Fashion Retail

    1 month ago

    Sydney, Australia Perigon Group Full time

    Highly regarded fashion retailer - Alexandria location WFH - $65-75K+super+perks - Fast paced role with great progression opportunities **Our Client** Our client are an extremely well known fashion retailer, who've experienced tremendous growth over the past 2 years despite Covid-19. They have a strong global presence and are well-known locally for their...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia Perigon Group Full time

    $65-70k + Super + amazing benefits - 4 Month contract highly likely to extend - CBD based with Hybrid work arrangements Leading hospitality business based in the CBD is looking for an Accounts Receivable Officer for 3-4 months initially with a likelihood to extend to permanency Reporting to the Finance Manager and working within a large collaborative team...

  • Accounts Receivable Officer

    1 month ago

    North Sydney, Australia EG Group Full time

    Join a newly established team supported by our existing Financial Control function - Customer centric approach - Location: North Sydney, 2060 - Hybrid work options once team & function embeds **Who we are**: We arrived in Australia in 2019, purchasing the Woolworths Fuel business with a commitment to deliver a modern consumer retail offer and to become your...

  • Accounts Receivable Officer

    1 month ago

    Sydney, Australia Sharp & Carter Full time

    Permanent Role / Flexible working environment - Salary $70,000 + Superannuation - Strong communication & excel skills required **Position description** This industry leading organisation is seeking an experienced Collections Officer to join the team. Reporting to the Accounts Receivable Manager the role will have a strong collections focus in speaking to...

  • Accounts Receivable Officer

    1 month ago

    Sydney Eastern Suburbs, Australia HAYS Full time

    Accounts Receivable YOUR NEW COMPANY Great opportunity to join a well-established organisation based in Botany. Due to continual growth and success, they are looking for an experienced account receivable officer to join their busy team. YOUR NEW ROLE Your new role will be varied and act to support the finance team. - End-to-end accounts receivable -...

  • Accounts Receivable Supervisor

    4 weeks ago

    Sydney, Australia Lawson Elliott Recruitment Full time

    $35 p/hr - $45 p/hr + Super - Botany - Global organisation This global organisation has grown and developed within Australia and New Zealand for over 35 years. This brand prides itself on first class services ensuring their clients and customers are their top priority. With these exceptional products and services, they have become one of the world’s...

  • Accounts Receivable Supervisor

    4 weeks ago

    Sydney, Australia Lawson Elliott Full time

    $35 p/hr - $45 p/hr + Super - Botany - Global organisation This global organisation has grown and developed within Australia and New Zealand for over 35 years. This brand prides itself on first class services ensuring their clients and customers are their top priority. With these exceptional products and services, they have become one of the world’s...

  • Accounts Receivable Officer

    4 weeks ago

    Sydney, Australia Adecco Full time

    Flexible working hours - Inclusive & friendly culture - Growing organisation in wholesale food supply Adecco is proud to be partnered with a growing high-quality whole food supplier in their search for an Accounts Receivable Officer. **Client Details** You will be joining a passionate, inclusive and diverse group of individuals. The role is based on-site,...