Workforce Planning Manager

3 weeks ago

Sydney, Australia Lightspeed Commerce Full time

**Hi there Thanks for stopping by**:
Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a **GTM Workforce Planning Manager** to join our Revenue Operations team in APAC. You will bringing together the GTM business strategy and aligning this with our people and team strategy to support the business in achieving our Revenue goals in an efficient and effective way.

This is achieved through establishing GTM workforce forecast modelling, capacity planning against current and future GTM strategy, and driving collaboration with key stakeholders to secure this alignment across the GTM organisation.

**What you'll be doing**:

- Building robust models to support with Forecasting, Modelling and Reporting relating to the GTM Workforce
- Establish core metrics to track performance/productivity aligned to GTM forecasts
- Identify proactive insights/initiatives to drive efficiency and productivity improvements across the GTM organisation
- Meaningfully interpret the above data to help facilitate positive discussions with key stakeholders on actions to be taken from the above insights
- Model out future capacity requirements in-line with evolving GTM strategy
- Risk mitigation planning and strategy
- Support with building business cases for additional headcount or introduction of new tooling to better improve our workforce efficiencies and experience

And a little bit of
- Maintaining a strong understanding of the customer journey and identify how this can be improved through strength in workforce planning

**What you need to bring**:

- Experience in building Commercial Models and relating these back to capacity and workforce requirements
- Demonstrate experience working with multiple stakeholders and achieving buy-in relating to establishing new routines and ways-of-working across an organisation
- Exposure working in environments with incomplete or inconsistent data
- Distilling a wide range of data from multiple sources into core insights with clear recommendations

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**:
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Work remotely from anywhere in the world for up to 60 days per year
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
- Dog-friendly environment
- Full self-service cafe and fully stocked fridge of different craft beers
- Awesome office space located in Chippendale, NSW

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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