Library Technician

The Library Services Centre provides innovative, high quality, customer-focused Library services including digital and information literacies and use of learning technologies, research skills, information resources, scholarly and cultural collections, and learning facilities that contribute to and enhance the University’s learning, teaching, and research goals. The Library delivers a wide range of online resources and services to all campus and study locations and to clients both on and off-campus. The Library is also responsible for the overall management and control of the University’s records.

ECU Library has an ongoing Library Technician position available working within the Digital Literacy and Library Experience team.

This position is based at ECU’s Joondalup Campus at 0.6 FTE but staff may be asked to move between campuses from time to time. Please also note that from 2025, ECU will deliver courses from our exciting new ECU City Campus and staff located at Mt Lawley will move to City Campus or another metropolitan location.

The digital literacy and library experience team manages Library services across ECU’s three campuses. The Library Experience team provides a high-quality information and referral service to the University community, both online and in person. The Library Experience team manages Library services and spaces including the Library website and provides a high-quality evidence based experience to students and staff at the University. The library experience team works with Librarians in the digital and information literacy team to support students with digital and information literacy skills.

**All Applicants will be expected to have**:
A Diploma qualification in Library science or a relevant discipline or equivalent with relevant work experience or an equivalent combination of relevant experience and/or education/training.
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Proven customer service skills including supporting a broad range of clients’ needs in both online and face to face environments, marketing services to customers and continually evaluating and improving services.

Knowledge and experience using Customer Relationship Management systems to triage and resolve queries.

Knowledge and experience using Library systems, including loans, Library catalogues and discovery tools.

Knowledge of learning and teaching technologies such as Microsoft Office 365, Learning management systems (LMS), video recording tools and collaborative software tools and the ability to assist students and staff access and use these technologies.

Ability to work cooperatively with others to accomplish joint tasks and common objectives.

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence and Courage.

Benefits & Remuneration
These ongoing positions attract a remuneration of $69,152-$73,652 plus 17% University superannuation contribution. (paid on a pro-rata basis)

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our website Employment Opportunities.

Contact
For more information, interested applicants are welcome to call:
Tanya Rubery on 08 6304 9917
Pia Henry on 08 6304 3836.

How to Apply
Please upload your resume along with a statement addressing the listed above.

Closing Date
Applications close on 07 May 2023.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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